Summary
Accor is hiring a Room Attendant at Raffles Makkah Palace in Makkah. The role includes cleaning and replenishing guest rooms, recording completed rooms, managing master keys, and handling lost-and-found items. The attendant also follows safety and sanitation procedures and reports maintenance needs. Previous housekeeping or guest-service experience is an asset; the posting specifies Saudi nationals.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
“A passion for perfection”
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.
Job Description
Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Sign in and out master keys daily
- Maintain proper usage of cleaning supplies and equipment
- Update and record all cleaned rooms
- Return and properly tag all lost and found articles in the Housekeeping Office
- Follow departmental policies and procedures and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Previous guest service and/or Housekeeping experience is an asset.
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS