Sales Account Manager (Rig Technologies)

The Sales Account Manager is responsible for driving overall strategy and revenue growth through the sale of Capital Equipment, Aftermarket products, and advanced drilling technologies across assigned accounts and territories. The role focuses on developing strategic customer relationships, expanding business opportunities, and delivering value-driven solutions that support customer operational objectives.

The position serves as the primary commercial interface for key accounts, ensuring customer satisfaction, business growth, and alignment with NOV's strategic objectives while promoting innovative drilling, automation, and digital technologies.

Responsibilities

• Drive sales of Rig Technologies drilling equipment, solutions, and services to strategic customers.

• Manage and strengthen relationships with key accounts, ensuring high levels of customer satisfaction and long-term partnership development.

• Develop and execute account growth strategies to expand business opportunities and increase revenue within assigned customer portfolios.

• Prepare and coordinate customer proposals, collaborating closely with the quotations team to deliver accurate and competitive commercial offers.

• Conduct and facilitate professional sales presentations, product demonstrations, and technical discussions with customers and stakeholders.

• Identify and pursue new business opportunities across Capital Equipment Sales, Mission products and Aftermarket services within assigned regions and markets.

• Coordinate customer capital equipment orders from quotation through delivery, ensuring timely execution and effective communication throughout the sales cycle

• Support and facilitate for Aftermarket business groups to promote services to the customer. Being actively driving for success in the AM business and closely follow the AM processes.

• Monitor market trends, customer requirements, and competitive activities to support business development initiatives.

• Prepare and maintain annual, quarterly, and monthly sales forecasts to support strategic planning and business objectives.

• Analyze market conditions and customer needs to develop pricing strategies, discount structures, and commercial recommendations.

• Generate, maintain, and update sales reports, performance metrics, and account activity records.

• Manage accounts receivable activities and support timely collection of outstanding payments.

• Travel regularly to customer locations for business reviews, negotiations, presentations, and relationship-building activities.

• Support additional business and sales-related projects and responsibilities as assigned by management.

Behavioural Skills:

• Strong customer-focused mindset with a commitment to delivering exceptional service and building long-term relationships with both internal and external stakeholders.

• Excellent verbal and written communication skills in both English and Arabic, with the ability to effectively engage customers, negotiate commercial agreements, and deliver professional presentations.

• Proven problem-solving capabilities with a proactive, analytical, and results-driven approach to addressing customer and business challenges.

• Highly organized and detail-oriented, with the ability to manage multiple priorities simultaneously and perform effectively in fast-paced, high-pressure environments.

• Strong sales acumen with demonstrated success in customer relationship management, business development, and revenue growth.

• Extensive knowledge of drilling rig operations, equipment, and industry practices, enabling effective engagement with technical and operational stakeholders.

• Solid engineering and maintenance background, providing a strong understanding of equipment performance, reliability, troubleshooting, and lifecycle management.

• Strong interpersonal and relationship-building skills, with the ability to establish credibility and trust at all organizational levels.

• Self-motivated, adaptable, and capable of working independently while collaborating effectively within cross-functional teams.

• Proficient in market analysis, opportunity identification, and developing strategic solutions aligned with customer needs and business objectives.

• Strong understanding of drilling technologies, automation systems, and digital transformation initiatives within the oil and gas industry, enabling effective promotion of advanced technical solutions and value-driven customer engagement.

Key Competencies

• Key Account Management
• Business Development & Revenue Growth
• Strategic Sales Planning
• Customer Relationship Management (CRM)
• Contract Negotiation
• Sales Forecasting & Reporting
• Proposal Development
• Market Analysis
• Capital Equipment & Aftermarket Sales
• Order Management & Coordination
• Accounts Receivable Follow-up
• Cross-functional Collaboration

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 7+ years’ experience in a related field desired.
• Strong sales experience in Oil and Gas industry.
• Technical and engineering background is strongly preferred

• Good Written and verbal communication skills English-Arabic

• Presentation Skills

• Excel & Word