Summary
Al-Futtaim is hiring a Sales Executive for its Volvo automotive business in Dubai. The role involves achieving vehicle, finance and insurance, trade-in, and accessory sales targets while managing customer enquiries, leads, and follow-up in Fastrack. Candidates need a bachelor’s degree, at least two years of sales experience, strong communication and negotiation skills, and proficiency in Microsoft Excel; automotive experience is desirable. English is mandatory, Arabic is preferred, and the position is for UAE nationals.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Overview Of The Role:
- The role of Sales Executive is centered around achieving sales targets with strong gross margins while maximizing Finance and Insurance (F&I) product uptake, managing trade-ins, and accessory sales. The Sales Executive is responsible for maintaining high standards in customer satisfaction and net promoter scores throughout the customer journey. This role requires a strategic and client-focused approach to meet Branch Sales objectives, contributing effectively within a collaborative team environment and ensuring that every customer receives a comprehensive offer. Interaction with Branch Managers and Showroom staff is necessary to synergize branch sales efforts. Extended working hours may be required to meet targets.
What You Will Do:
Sales Objectives
- Achieve monthly unit sale targets by guiding customers through a structured sales journey.
- Maximize retained gross margins on unit sales to maintain branch profitability.
- Achieve monthly Finance and Insurance (F&I) product sales targets.
- Promote effective referrals to Showroom Managers for enhancing revenue opportunities and improving NPS/CSV scores.
- Achieve set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets.
- Manage leads and convert Tel/Web/Walk-in enquiries to sales, aiming for a 25% conversion rate.
- Ensure accurate capture of customer data in Fastrack to enhance referencing and efficiency in follow-up.
Personal Development
- Achieve personal growth by attending and actively engaging in daily, weekly, and monthly sales meetings.
- Participate in mandatory and recommended trainings to stay updated with systems and product knowledge.
- Stay informed about current brand campaigns and competitor campaign activities.
- Enhance financial knowledge on available customer buying options.
Required Skills To Be Successful:
- Exceptional written and spoken communication skills.
- Strong negotiation skills with the ability to influence customer choices.
- Upselling skills and the ability to create value from new products.
- Ability to develop and execute action plans effectively.
What Qualifies You For The Role:
- Bachelor's degree required.
- Minimum 2 years sales experience, automotive background desirable.
- Written and spoken English is mandatory; Arabic is preferable.
- Understanding and experience with Microsoft Office applications, proficiency in Microsoft Excel.