Sales Manager

Job Requisition ID: 182090

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Are you an experienced sales leader with a passion for driving performance, developing high-performing teams, and delivering exceptional customer experiences?

We are currently building a strong pool of talented Sales Managers for future opportunities across the UAE.

As a Sales Manager, you will take ownership of the sales performance of an assigned portfolio, leading and developing the sales team to achieve commercial and operational targets. You will combine strong sales leadership with customer focus, performance management, and effective execution of sales strategies.

This is an exciting opportunity for a results-driven leader who enjoys developing people, improving performance, and creating an environment where both customers and teams can succeed.

What You Will Do

• Lead the day-to-day performance of the sales team to achieve monthly and annual sales targets.
• Execute sales strategies and business plans to achieve agreed operational objectives.
• Monitor and evaluate individual and team performance, identifying opportunities for improvement and taking appropriate action.
• Coach, motivate, and develop sales team members to strengthen performance and support their future growth.
• Drive a consistent and high standard of customer service throughout the sales journey.
• Support the resolution of escalated customer concerns to maintain customer satisfaction.
• Ensure sales processes, customer data, documentation, and operational procedures are accurately followed.
• Keep the sales team updated on product knowledge and relevant business information through regular communication and training.
• Ensure sales activities are conducted in line with applicable policies, procedures, and regulatory requirements.

Required Skills to Be Successful

• Strong sales leadership and people management skills.
• Proven ability to drive teams toward achieving challenging sales targets.
• Strong understanding of sales and customer service principles.
• Ability to coach, motivate, and develop team members.
• Commercial awareness with a good understanding of financial and business principles.
• Strong performance management, problem-solving, and decision-making capabilities.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong time management and organizational abilities.
• Ability to remain effective and make sound decisions in a demanding, fast-paced environment.
• Good computer skills, including spreadsheets, word processing, presentations, and database management.

About the Team

You will be part of a dynamic Sales team, leading professionals across sales and customer-facing functions.

As Sales Manager, you will play an important role in creating a high-performance culture by setting clear expectations, monitoring results, coaching team members, and ensuring consistent standards across the sales operation.

You will also work closely with wider management to ensure business objectives, customer expectations, and operational standards are achieved.

What Equips You for the Role

• Bachelor’s degree or equivalent qualification.
• Minimum 8 years of experience in Sales, including 2- 3 years in a supervisory role.
• Demonstrated experience in managing and developing sales teams.
• Knowledge of sales and marketing principles and sales techniques.
• Good understanding of customer service and customer satisfaction principles.
• Commercial awareness and general knowledge of financial and accounting principles.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and perform effectively under pressure.
• A persuasive, persistent, and results-driven approach.
• Strong English communication skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.