Cluster Sales Manager

As Sales Manager (Cluster), I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities
As Sales Manager (Cluster), I will assume full responsibility for the efficient operation in the following:

• Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
• Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
• Support and review services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices.
• Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of operation and service.
• Support the efficient operation of the Sales & Marketing department.
• Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
• Drive the right business at the right price to ensure the property achieves budgeted occupancy, rate and revenue.
• Support the implementation of the marketing plan, contracting, setting sales targets by segment and by client and prospect.
• Support advertising, sales, promotions and publicity initiatives and working with the revenue manager for setting rates and guiding the sales and marketing team.
• Continually focus on revenue generation and profile building for our property and for Six Senses. Marketing strategies and tactics will be constantly assessed to remain relevant and effective.
• Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.
• A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

Qualifications
To execute the position of Sales Manager (Cluster), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a Diploma or Bachelor's degree in Sales & Marketing, Hotel Management, Business Administration, or a related field. A Bachelor's degree is preferred.
• Possess at least one year of related sales experience in a luxury environment, or an equivalent combination of education and hands-on experience.
• Technical skills include proficiency in MS Office and familiarity with hotel-specific systems such as PMS and sales platforms.
• Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the resort and the Six Senses brand.
• Exhibit strong problem-solving, organizational abilities, and excellent verbal and written communication skills.
• I will maintain a thorough understanding of Six Senses in terms of guidelines, operating standards, and sustainability practices.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a Sales Manager (Cluster) at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.