Summary
IHG Hotels & Resorts is hiring a Sales Manager, Groups & Events for InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa in Ras Al Khaimah, UAE. The role develops group and events business, manages client accounts and sales from enquiry through contracting, and works with operational teams to support event delivery. Applicants should have a relevant degree and 3 to 5 years of hotel sales experience, including groups and events, with strong commercial, negotiation and communication skills. Knowledge of the UAE hospitality market and proficiency with hotel sales systems, CRM tools and Microsoft Office are required.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.
Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.
Turn every opportunity into an extraordinary experience. We're searching for a driven and experienced Sales Manager - Groups & Events to grow our groups and events business, build strong client relationships and drive revenue through memorable events and exceptional hospitality. From corporate gatherings and conferences to social celebrations, you'll play a key role in positioning our luxury resort as a preferred destination for groups and events.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Driving sales strategies to achieve and exceed revenue targets for groups, conferences, meetings and social events.
Identifying new business opportunities while developing and maintaining strong relationships with corporate clients, event planners, travel partners and key accounts.
Managing the groups and events sales process, from initial enquiries and proposals to negotiations, contracting and confirmed bookings.
Developing and executing sales plans to maximise revenue, conversion rates and business opportunities.
Conducting client meetings, presentations, site inspections and familiarisation trips to showcase the resort's facilities and event offerings.
Negotiating rates and contracts to maximise profitability while maintaining strong client relationships.
Monitoring market trends, competitor activities and business performance to identify opportunities for growth.
Working closely with Revenue, Banquets, Food & Beverage and other operational departments to ensure seamless event planning and delivery.
Maintaining accurate sales forecasts, account records, activity reports and business pipelines.
Representing the resort at networking events, trade shows and industry functions to strengthen market presence and generate new business.
Supporting and guiding the sales team while promoting a collaborative and results-driven working environment.
What We need from you:
Bachelor's degree or higher education qualification in Hospitality Management, Business Administration, Sales & Marketing or a related field.
Minimum 3 to 5years of relevant hotel sales experience, including proven experience in Groups & Events, with previous experience in a Sales Manager role preferred.
Previous experience in a luxury hotel or resort environment is highly desirable.
Strong knowledge of the UAE hospitality market, corporate groups, MICE and social events business.
Proven ability to generate new business, manage key accounts and achieve sales targets.
Excellent negotiation, presentation, communication and relationship-building skills.
Strong commercial awareness, including revenue management principles, pricing strategies and profitability.
Ability to manage multiple accounts, enquiries and priorities while maintaining attention to detail.
Proficiency in hotel sales systems, CRM tools and Microsoft Office applications.
Excellent written and spoken English. Additional languages are an advantage.
A proactive, confident and results-oriented approach with a genuine passion for luxury hospitality.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.