Summary
Hyatt is hiring a Sales Manager - Villas for Park Hyatt Dubai. The role develops sales strategies, secures business across luxury leisure, corporate and travel trade segments, and builds relationships with strategic partners. Responsibilities include negotiating commercial agreements, preparing forecasts and performance reports, and coordinating with revenue, marketing, reservations and operations teams. Applicants should have a hospitality, business or marketing qualification and 4–6 years of luxury hospitality sales experience.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
The Sales Manager - Villas is responsible for driving revenue growth through the promotion and sale of luxury villas, cultivating strategic business relationships, and identifying new market opportunities. The role focuses on maximizing villa occupancy and revenue performance across various villa categories by developing targeted sales strategies, securing high-value business, and delivering bespoke experiences aligned with luxury hospitality standards.
Main Duties:
- Develop and implement comprehensive sales strategies to maximize revenue, occupancy, and market share across all villa categories.
- Identify, target, and secure business opportunities within key segments including luxury leisure, family travel, extended stays, high-net-worth individuals, corporate executives, and travel trade partners.
- Conduct sales calls, client presentations, site inspections, and familiarization trips to showcase the unique features, benefits, and experiences offered by the villa portfolio.
- Build and maintain strong relationships with travel advisors, luxury travel consortia, wholesalers, destination management companies, corporate accounts, and other strategic partners.
- Drive direct sales initiatives and proactively generate new business opportunities through prospecting, networking, and market intelligence activities.
- Develop tailored villa packages, long-stay offerings, and bespoke experiences that meet guest expectations while supporting revenue objectives.
- Collaborate closely with Revenue Management, Marketing, Reservations, and Operations teams to ensure sales strategies align with business needs and market demand.
- Monitor market trends, competitor activities, customer preferences, and emerging luxury travel patterns to identify opportunities for business growth and product positioning.
- Negotiate contracts, rates, and commercial agreements while ensuring profitability and compliance with company policies.
- Prepare sales forecasts, pipeline reports, business plans, and performance analyses, providing recommendations to achieve and exceed revenue targets.
- Represent the property at trade shows, sales missions, networking events, and industry functions to strengthen brand awareness and generate qualified leads.
- Work closely with operational teams to ensure seamless execution of guest requirements and maintain exceptional service standards for villa guests from inquiry through departure.
- Bachelor's degree or diploma in Hospitality Management, Business Administration, Marketing, or a related discipline.
- Minimum 4-6 years of sales experience within luxury hospitality, with exposure to luxury villas, resorts, residences, or high-end accommodation products preferred.
- Proven track record of achieving revenue targets, securing key accounts, and driving business growth within competitive markets.
- Strong understanding of luxury travel trends, leisure and corporate segments, distribution channels, and global sales practices.
- Excellent negotiation, relationship-building, presentation, and business development skills.
- Strong analytical capabilities with experience in sales forecasting, budgeting, reporting, and performance analysis.
- Excellent communication and interpersonal skills, with the ability to engage effectively with high-profile clients and stakeholders.