Summary
iSolution is hiring a Sales Operations Executive in Riyadh, Saudi Arabia. The role supports daily sales operations, maintains CRM records, tracks leads and opportunities, and prepares sales reports, quotations, and proposals. It also coordinates sales processes with internal teams and supports forecasting, pipeline reviews, order processing, and invoicing coordination. Applicants should have a relevant bachelor’s degree, 2–3 years of related experience, and hands-on experience with CRM systems and spreadsheet reporting.
The posting
As published on ismena.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities
- Support the sales team with day-to-day sales operations and administrative activities.
- Maintain and update customer, prospect, and opportunity information in the CRM system.
- Prepare and maintain sales reports, dashboards, and performance trackers.
- Track leads, opportunities, quotations, proposals, and sales pipelines.
- Coordinate with Sales, Finance, Marketing, and other internal teams to ensure smooth sales processes.
- Assist in preparing quotations, proposals, presentations, and sales-related documents.
- Monitor sales activities and follow up on pending actions with relevant stakeholders.
- Maintain accurate records of customer interactions, deals, and sales documentation.
- Support sales forecasting and pipeline reviews.
- Assist with order processing, invoicing coordination, and documentation where required.
- Identify gaps or inefficiencies in sales processes and suggest improvements.
- Ensure timely and accurate completion of sales-related reports and MIS.
- Support the sales team in meeting operational and business requirements.
Requirements
- Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.
- 2–3 years of experience in Sales Operations, Sales Coordination, Business Operations, or a similar role.
- Hands-on experience with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
- Good knowledge of MS Excel/Google Sheets and reporting.
- Strong organizational and time-management skills.
- Good analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to coordinate with multiple teams and manage competing priorities.
- Experience in the technology, cloud, SaaS, or IT services industry is an advantage