Summary
Accor is seeking a Security Manager for Anwar Al Madinah Mövenpick Hotel in Madinah. The role oversees hotel security operations, including staff patrols, investigations, emergency response, equipment checks and VIP guest coverage. It also involves training and managing the security team, conducting performance reviews and preparing staff schedules. Applicants must be Saudi nationals, have at least two years of relevant experience, hold the stated safety certificates, have no criminal record, and be fluent in English and Arabic.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Working at Accor:
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.
Job Description
Primary Responsibilities
Security Operation
- Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
- Disseminate all information by the Management to team members
- Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
- Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
- Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
- Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
- Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
- Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
- Pocket books;
- Security Desk Occurrence Book;
- Gate Passes and Security Passes;
- Keys and Key Registers;
- Post allocation for hotel and External Security
- Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
- Record all activities involving the Department in the Daily Security Report
- Provide security coverage for VIP guests
- Always be on-call, including off-duty hours, for any emergency that may arise
Team Management
- Conduct performance review with the team
- Identify and develop team members with potential
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Conduct detailed induction programs for new employees
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Comply with hotel and department policies and procedures at all times
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Main Complexity/Critical issues in the Job
- Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.
Qualifications
Knowledge and Experience
- Secondary / High school education
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- No criminal record
Competencies
- Strong leadership, interpersonal and training skills
- Good communication skills
- Honest with a high level of integrity
- Ability to remain calm and react fast to situations
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information
Role Benefits & Perks
- Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
- Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
- Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
- Work with sector-leading IDeaS revenue management platform.
Additional Information
This role requires:
- Fluency in English and Arabic