Summary
Majid Al Futtaim is seeking a Senior Associate, Data Analyst to support its Sales Operations team in Dubai. The role analyzes sales, collections, broker activity, and customer transactions, and develops dashboards, presentations, forecasts, and performance reports. It also monitors sales and collections metrics, maintains CRM data quality, and works with Sales, Finance, Legal, and CRM teams. Applicants should have a bachelor’s degree, 1–3 years of relevant experience, advanced Excel skills, CRM knowledge, and strong analytical and presentation skills. The posting identifies this as an Emirati Talent role.
The posting
As published on majidalfuttaim.com. Pulled from the employer's site and shown as they wrote it.
JOB TITLE
Senior Associate- Data Analyst | Majid Al Futtaim- Development
ROLE SUMMARY
Support the Sales Operations team by owning and analyzing business data across sales, collections, broker performance, and customer transactions. The role focuses on turning data into meaningful insights, identifying trends, and supporting decision-making through clear reporting and presentations.
ROLE PROFILE
- Analyze sales, collections, broker activity, and customer data to identify trends, risks, and opportunities
- Develop dashboards and presentations highlighting key insights and actionable recommendations
- Monitor key metrics such as sales conversion, collections, defaulters, and broker performance
- Ensure accuracy and integrity of data across CRM systems (sales, customer, broker records)
- Identify data gaps and inconsistencies, and drive improvements in data quality
- Support forecasting, performance tracking, and periodic reporting for leadership reviews
- Collaborate with Sales, Finance, Legal, and CRM teams to validate data and ensure alignment
- Enhance reporting efficiency through process improvements, automation, and documentation of data standards
REQUIREMENTS
- Bachelor’s degree with 1–3 years of relevant experience
- Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable outcomes
- Advanced Excel skills (pivot tables, lookups, basic modelling)
- Working knowledge of CRM tools (e.g., Salesforce)
- Ability to create clear, structured presentations from data (PowerPoint)
- Understanding of sales cycles, collections tracking, and performance metrics
- Detail-oriented, reliable, and highly organized