Summary
NAPCO National is hiring a Senior Customer Service Officer in Riyadh, Saudi Arabia. The role coordinates with other senior officers on stock management and daily shipments, and monitors plant output and finished goods inventory to support goods availability for shipment. It also reviews and approves credit notes, records reasons for returns, and follows up on actions from biweekly CSD meetings. The officer supports team development through career plans, training, performance evaluation and incentive schemes.
The posting
As published on napconational.com. Pulled from the employer's site and shown as they wrote it.
Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments.
Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.
Receive, review and approve all credit notes, and specify reasons for returns.
Follow up on matters resulting from the biweekly CSD meeting.
Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.