Summary
M42 provides healthcare services across primary care and advanced specialty treatments. The Senior Manager, Business Applications will lead the strategy, governance, delivery, support, and continuous improvement of the enterprise applications portfolio, including Oracle Fusion Cloud and RCMS. The role oversees implementations, integrations, security, service performance, vendors, budgets, and compliance while working with business and technology stakeholders. Applicants should have a relevant bachelor's degree and approximately 12+ years of progressive enterprise applications experience, including significant leadership or management experience.
The posting
As published on m42.ae. Pulled from the employer's site and shown as they wrote it.
Overview
M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine,we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over
20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
We are seeking an experienced Senior Manager, Business Applications to lead the organization's enterprise business application portfolio, including Oracle Fusion Cloud, RCMS, and other critical enterprise and SaaS platforms.
The role will provide strategic and operational leadership across application strategy, governance, transformation, integrations, service delivery, security, vendor management, and continuous improvement, partnering closely with business and technology stakeholders across a complex multi-entity environment.
The ideal candidate will bring broad enterprise applications leadership experience, strong knowledge of ERP and integrated application environments, and the ability to drive standardization, automation, innovation, operational excellence, and measurable business value through technology.
Responsibilities
- Lead the strategy, governance, roadmap, lifecycle management, optimization, and continuous improvement of the enterprise business applications portfolio.
- Provide strategic and operational oversight across Oracle Fusion Cloud, RCMS, and other critical enterprise and SaaS applications.
- Partner with business functions to translate strategic and operational requirements into scalable, sustainable technology solutions and application roadmaps.
- Drive application standardization, simplification, adoption, and process optimization across multiple business entities while appropriately managing local requirements.
- Lead application implementations, enhancements, upgrades, quarterly releases, and transformation initiatives from evaluation and business case through implementation and stabilization.
- Ensure effective governance of application environments, configurations, integrations, security, access controls, testing, change management, and documentation.
- Work with Enterprise Architecture, Integration, Infrastructure, Cybersecurity, and Data teams to ensure applications and integrations are secure, resilient, scalable, supportable, and aligned with enterprise standards.
- Identify and deliver opportunities for automation, AI-enabled capabilities, analytics, self-service, and process simplification across the application landscape.
- Ensure availability, performance, reliability, and effective support of business-critical applications, supported by appropriate SLAs, KPIs, monitoring, incident management, root-cause analysis, and continuous improvement.
- Manage application vendors, system integrators, and AMS/support partners, including performance against contractual commitments and service levels.
- Participate in technology evaluations, RFPs, commercial negotiations, contract renewals, and solution-selection exercises.
- Manage application budgets, licensing, subscriptions, support contracts, and associated technology investments.
- Ensure compliance with applicable cybersecurity, data privacy, audit, risk, regulatory, and application-control requirements.
- Provide leadership and governance across internal teams, business stakeholders, and technology partners, establishing clear ownership and accountability for business-critical applications and services.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related discipline.
- Approximately 12+ years of progressive experience in enterprise/business applications, including significant leadership or management experience.
- Strong experience managing a broad portfolio of enterprise, cloud, and SaaS business applications.
- Demonstrated experience with major ERP platforms, preferably Oracle Fusion Cloud, across multiple functional areas.
- Experience across business application domains such as Finance, HCM, Procurement, Supply Chain, Revenue Cycle, and clinical/business operations.
- Experience with Revenue Cycle Management Systems (RCMS), preferably within a healthcare environment, would be advantageous.
- Strong understanding of enterprise application architecture, integrations, security, access controls, application governance, and service management.
- Proven experience delivering application implementations, upgrades, integrations, transformation programs, and continuous improvement initiatives.
- Experience managing system integrators, AMS/support partners, software vendors, licensing, budgets, and commercial agreements.
- Strong understanding of change management, UAT, release management, audit, risk, and compliance requirements.
- Strong stakeholder-management capabilities with the ability to work effectively with senior business and technology leadership.
- Lead the strategy, governance, roadmap, lifecycle management, optimization, and continuous improvement of the enterprise business applications portfolio.
- Provide strategic and operational oversight across Oracle Fusion Cloud, RCMS, and other critical enterprise and SaaS applications.
- Partner with business functions to translate strategic and operational requirements into scalable, sustainable technology solutions and application roadmaps.
- Drive application standardization, simplification, adoption, and process optimization across multiple business entities while appropriately managing local requirements.
- Lead application implementations, enhancements, upgrades, quarterly releases, and transformation initiatives from evaluation and business case through implementation and stabilization.
- Ensure effective governance of application environments, configurations, integrations, security, access controls, testing, change management, and documentation.
- Work with Enterprise Architecture, Integration, Infrastructure, Cybersecurity, and Data teams to ensure applications and integrations are secure, resilient, scalable, supportable, and aligned with enterprise standards.
- Identify and deliver opportunities for automation, AI-enabled capabilities, analytics, self-service, and process simplification across the application landscape.
- Ensure availability, performance, reliability, and effective support of business-critical applications, supported by appropriate SLAs, KPIs, monitoring, incident management, root-cause analysis, and continuous improvement.
- Manage application vendors, system integrators, and AMS/support partners, including performance against contractual commitments and service levels.
- Participate in technology evaluations, RFPs, commercial negotiations, contract renewals, and solution-selection exercises.
- Manage application budgets, licensing, subscriptions, support contracts, and associated technology investments.
- Ensure compliance with applicable cybersecurity, data privacy, audit, risk, regulatory, and application-control requirements.
- Provide leadership and governance across internal teams, business stakeholders, and technology partners, establishing clear ownership and accountability for business-critical applications and services.
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related discipline.
- Approximately 12+ years of progressive experience in enterprise/business applications, including significant leadership or management experience.
- Strong experience managing a broad portfolio of enterprise, cloud, and SaaS business applications.
- Demonstrated experience with major ERP platforms, preferably Oracle Fusion Cloud, across multiple functional areas.
- Experience across business application domains such as Finance, HCM, Procurement, Supply Chain, Revenue Cycle, and clinical/business operations.
- Experience with Revenue Cycle Management Systems (RCMS), preferably within a healthcare environment, would be advantageous.
- Strong understanding of enterprise application architecture, integrations, security, access controls, application governance, and service management.
- Proven experience delivering application implementations, upgrades, integrations, transformation programs, and continuous improvement initiatives.
- Experience managing system integrators, AMS/support partners, software vendors, licensing, budgets, and commercial agreements.
- Strong understanding of change management, UAT, release management, audit, risk, and compliance requirements.
- Strong stakeholder-management capabilities with the ability to work effectively with senior business and technology leadership.