Summary
Master Works' subsidiary SOOR is seeking a Senior Network and Collaboration Specialist for its Riyadh HQ. The role covers designing, deploying, maintaining, and troubleshooting enterprise network, wireless, voice, and collaboration infrastructure, as well as leading network projects and coordinating with vendors and service providers. It also includes developing client accounts, supporting cross-selling and new business opportunities, and building customer relationships. Applicants need a bachelor's degree in a related field, 5 years of experience in IT projects, familiarity with project management methods and tracking tools, and fluent English.
The posting
As published on master-works.sa. Pulled from the employer's site and shown as they wrote it.
Our subsidiary (SOOR) is seeking a Network & Collaboration, Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services.
Key Responsibilities
- Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure.
- Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance.
- Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms.
- Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation.
- Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways.
- Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services.
- Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability.
- Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades.
- Develop and maintain network diagrams, documentation, operational procedures, and technical standards.
- Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions.
- Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments.
Additional Responsibilities (Account Growth & Commercial Support):
- Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions.
- Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention
- Collaborate with the sales team to support new business opportunities.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 5 years of experience in IT projects.
- Familiarity with project management methodologies.
- Proficiency in project tracking tools.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Strong attention to detail and follow-through.
- Fluent in English (spoken and written).
Job Location: HQ