Senior Product Manager

🌟 Senior Product Manager 🌟

📍 Location: Riyadh, Saudi Arabia
🕒 Employment Type: Full-Time
🚀 Team: Product / Product & Technology

At Zid, Product Managers play a key role in shaping products that empower merchants to start, grow, and scale their businesses.

We’re looking for a Senior Product Manager who can take ownership of complex product areas, deeply understand customer and business problems, and turn them into scalable, high-impact solutions.

You’ll work closely with Engineering, Design, Data, and business teams to define the right problems, prioritize opportunities, and deliver products that create measurable value.

🚀 What You’ll Work On:

In this role, you will:

• Own the strategy, roadmap, and execution of a product area within Zid’s ecosystem

• Drive product strategy, roadmap, and continuous product improvement

• Own customer and merchant experiences across key journeys

• Lead product discovery, problem validation, and opportunity identification

• Define and evolve the product vision and strategy based on customer needs, business priorities, product insights, and data

• Identify and prioritize high-impact opportunities while balancing short-term needs with long-term scalability

• Translate company objectives into clear product initiatives with measurable outcomes

• Build a deep understanding of merchants, customers, and internal users through research, data, feedback, and direct interactions

• Turn customer pain points and ambiguous problems into clearly defined product opportunities and hypotheses

• Partner with Design and Engineering to explore, validate, and refine solutions before and during development

• Lead product initiatives end-to-end, from discovery and scoping through delivery, launch, measurement, and iteration

• Define clear product requirements, user journeys, business rules, and success metrics

• Work with Engineering and Design to make effective scope and product trade-offs

• Continuously improve products based on performance, customer feedback, and evolving business needs

• Own product performance, analytics, experimentation, and measurement

• Define and track product KPIs, funnels, and success metrics across activation, adoption, engagement, retention, and conversion

• Use SQL, analytics tools, dashboards, and experimentation to validate assumptions and guide product decisions

• Ensure the right product instrumentation and event tracking are in place to measure performance and identify opportunities

• Own platform capabilities, integrations, APIs, and internal tools where relevant

• Lead cross-functional initiatives involving multiple products and business teams

• Collaborate with Engineering, Design, Data, Commercial, Operations, Finance, CX, and other relevant teams

• Align stakeholders on priorities, trade-offs, dependencies, timelines, and expected outcomes

• Communicate product strategy, progress, risks, and results clearly across different levels of the organization

• Bring structure and clarity to complex and ambiguous product problems and drive teams toward outcomes rather than outputs

• Contribute to improving product practices and ways of working across Zid

• Support and mentor other Product Managers when needed

🧠 What We’re Looking For:

Core Qualifications:

• 3+ years of experience in Product Management, preferably within technology, SaaS, e-commerce, or other digital products

• Strong product discovery and problem-solving skills

• Proven ability to manage complex products involving multiple user journeys, business rules, or stakeholders

• Strong analytical skills and comfort working with product metrics, funnels, experimentation, and data

• Strong stakeholder management and communication skills across technical and non-technical teams

• Ability to operate effectively in a fast-paced environment with changing priorities and ambiguous problems

• Strong ownership mindset with a focus on measurable customer and business outcomes

⭐ Nice to Have:

• Experience working within technology, SaaS, e-commerce, or complex digital products

• Experience working with APIs, integrations, or platform products

• Hands-on experience using SQL and product analytics tools

• Experience defining and improving product instrumentation and event tracking

• Experience leading complex cross-functional product initiatives

• Experience working across multiple customer journeys, business rules, or stakeholder groups

• Experience mentoring or supporting other Product Managers

🤝 Skills That Matter:

Soft Skills:

• Ownership: Take responsibility for product strategy, execution, performance, and outcomes

• Product Thinking: Identify the right customer and business problems before defining solutions

• Problem Solving: Bring structure and clarity to complex and ambiguous product challenges

• Business Acumen: Balance customer needs, business priorities, and long-term product scalability

• Customer Focus: Build a deep understanding of merchants, customers, and internal users

• Collaboration: Work effectively across Engineering, Design, Data, and business teams

• Stakeholder Management: Align teams on priorities, dependencies, trade-offs, and expected outcomes

• Communication: Clearly communicate product strategy, decisions, progress, risks, and results

• Leadership: Drive teams toward outcomes and support other Product Managers when needed

• Adaptability: Operate effectively in a fast-paced environment with changing priorities

Technical & Product Skills:

• Product Strategy: Product vision, strategy, roadmap, prioritization, and continuous improvement

• Product Discovery: Customer research, problem validation, opportunity identification, and hypothesis development

• Product Execution: Requirements, user journeys, business rules, scoping, delivery, launch, and iteration

• Product Analytics: KPIs, funnels, activation, adoption, engagement, retention, and conversion

• Data & Experimentation: SQL, analytics tools, dashboards, experimentation, and data-driven decision-making

• Product Measurement: Success metrics, instrumentation, and event tracking

• Platform Products: APIs, integrations, platform capabilities, and internal tools

• Cross-Functional Delivery: Working across Product, Engineering, Design, Data, Commercial, Operations, Finance, and CX

🚀 Why Join Zid?

• Purpose-Driven Products: Build products that empower merchants to start, grow, and scale their businesses

• Product Impact: Own meaningful product areas and solve real customer and business problems

• Growth & Learning: Work on complex product challenges across Zid’s growing commerce ecosystem

• People & Culture: Collaborate closely with Engineering, Design, Data, and business teams

• Ownership & Growth: Take ownership from discovery through delivery, measurement, and continuous improvement

• Impact: Deliver products that create measurable value for merchants and the business

👉 Think Zid is the right place for you? Apply now and help shape products that power the future of commerce.