Senior Quality Manager

Senior Quality Manager

The project:

Experienced Quality Assurance and Quality Control professional with extensive years of delivering quality excellence on major infrastructure, civil, utilities, industrial, and building developments. Acting on behalf of the Client and PMO within a PMC environment, responsible for ensuring contractors, consultants, and suppliers deliver works in full compliance with contractual requirements, project specifications, applicable standards, and regulatory requirements.

Reporting directly to the QA/QC Director, responsible for leading site quality teams, driving quality assurance initiatives, managing inspections and audits, resolving non-conformances, and promoting continuous improvement across all project phases from design through commissioning and handover.

Our values

Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.

Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Key Responsibilities

• Implement and maintain project quality management requirements and objectives.
• Monitor contractor compliance with approved Quality Management Systems (QMS), ITPs, procedures, and specifications.
• Lead quality audits, inspections, surveillance activities, and compliance assessments.
• Manage NCRs, corrective actions, preventive actions, and lessons learned processes.
• Review and approve quality documentation, method statements, testing records, and close-out dossiers.
• Coordinate quality requirements across engineering, procurement, construction, and commissioning activities.
• Develop quality performance reports and KPI dashboards for project leadership, PMO, and Client stakeholders.
• Support testing, commissioning, handover, and operational readiness activities.
• Promote a culture of quality excellence, continuous improvement, and right-first-time delivery.
• Champions a safety-first culture and values-led quality leadership.
• Directs quality management systems, audits, inspections, and compliance assurance.
• Drives quality risk management, defect resolution, and continuous improvement.
• Supports testing, commissioning, and handover, ensuring compliant delivery outcomes.
• Supervise quality assurance programmes, audits, certification, and management system governance.
• Provides strategic quality advice, risk mitigation, and performance reporting to senior stakeholders.
• Develops team capability through leadership, training, and continuous improvement initiatives.
• Drives stakeholder collaboration, supply chain assurance, and sustainability-focused delivery outcomes.

Qualifications & Certifications:

• Bachelor’s degree in engineering or related discipline.

• ISO 9001 Lead Auditor certification preferred.

• CQI, ASQ, IRCA, or equivalent professional quality certifications advantageous.

• Extensive QA/QC experience on major programmes.

• Strong knowledge of international quality standards, construction quality management systems, inspection processes, and project controls.

• Quality Management Systems (QMS) and ISO 9001.

• Quality Audits.

• Quality Assurance.

• Quality Control.

• Inspection & Test Plans (ITPs).

• Non-Conformance Management.

• Root Cause Analysis.

• Continuous Improvement.

• Contractor Management.

• Testing & Commissioning.

• Compliance Management.

• Risk Management.

• Stakeholder Engagement.

• Client Representation.

• PMC Delivery.

• A proactive quality leader committed to delivering safe, compliant, and high-quality project outcomes while safeguarding the interests of the Client and PMO throughout the project lifecycle.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

#LI-On-site

#LI-MW1

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.

https://myhr.service-now.com/consult?id=kb_article&sysparm_article=KB0012169&table=kb_knowledge&searchTerm=Employee%20referral%20policy