Summary
alfanar is a Saudi company that manufactures and supplies electrical products and provides energy and infrastructure solutions. The Senior Sales Engineer will manage customer enquiries and tenders, support project follow-up, coordinate product materials and submittals, and provide technical support. The role also covers sales forecasting, competitor monitoring, customer satisfaction, payment follow-up, and reporting through C4C. The position is in Dubai and requires a bachelor's degree in Electrical Engineering and 5 to 10 years of work experience.
The posting
As published on alfanar.com. Pulled from the employer's site and shown as they wrote it.
Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
Job Purpose
Drive Sales through strategic promotion and marketing activities. Ensuring effective engagement and successful positioning of products within the market.
Key Accountability Areas
Efficient Inquiry and Tender Management:
- Manage and monitor all incoming enquiries and tenders effectively.
- Provide the best possible response to customers.
Supportive Documents and Samples Preparation:
- Prepare all supportive documents, samples, and submittals.
- Deliver them to customers to maximize alfanar's chances.
Material Preparation and Coordination:
- Follow up with the department’s coordinator/Demand Planning to prepare required materials.
- Ensure timely delivery of materials to customers.
Competitor Monitoring and Reporting:
- Monitor and target competitors’ activity.
- Report findings to sales management.
Market Presence and Technical Support:
- Organize technical meetings and seminars.
- Provide technical support to enhance alfanar's awareness and presence in the market.
- Coordinate with related parties for successful execution.
Reporting and Customer Management:
- Issue effective and timely reports to management.
- Manage customers in a professional manner.
Project Identification and Follow-up:
- Identify and monitor all related projects.
- Conduct close follow-ups to maximize project realization.
Customer Satisfaction and Payment Management:
- Follow up on customer satisfaction (number of customers very satisfied).
- Collect payments on time to avoid over-dues (Zero over-dues).
Data Management and Forecasting:
- Follow up and update the database for all projects through C4C.
- Avoid inaccurate forecasts that may lead to stock financial cost forecasted stock.
Role Accountability
HR Proficiency
- Training of sub-ordinates and forming a team to get the work effectively achieved.
- Provide leadership, coaching, and direction to subordinates in all aspects of their work.
- Delegate sub-ordinates in each respective assignment.
- Ensures fair distribution of tasks to maintain morale, motivation of subordinates.
Delivery
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
- Problem-solving
- Resolve any related problems arise and escalate any complex operational issues.
Quality
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
- Business Process Improvements (Effectiveness)
- Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.
Compliance
- Comply to related policy & procedures and work instructions.
Safety
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
Bachelor Degree in Electrical Engineering
Work Experience
5 to 10 Years
Technical / Functional Competencies
Sales Forecasting
Sales Promotions
Sales Trend Analysis
Sales Presentations
Sales Tools