Summary
alfanar is seeking a Senior Sales Engineer in Riyadh to sell service contracts and grow revenue. The role involves developing leads, meeting customers, presenting technical solutions, negotiating contracts, and supporting clients before and after sale. It also includes monitoring market trends, maintaining sales and contract records in the CRM system, and preparing reports and forecasts. Applicants need a bachelor's degree in Electrical Engineering and 5 to 10 years of experience.
The posting
As published on alfanar.com. Pulled from the employer's site and shown as they wrote it.
Requisition ID:30120
CityProject Sales
Group overview:
Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.
alfanar is involved in:
- Electrical, Electromechanical and Civil Engineering Construction
- Manufacturing and Marketing Electrical Construction Products
- Allied Engineering Services
Our Main Divisions:
- alfanar electric
- alfanar Construction
- alfanar Building Systems
alfanar electric
alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.
alfanar electric operates industries in:
- Riyadh and Jubail, Saudi Arabia
- Dubai, UAE
- London, UK
alfanar has a development and engineering center in Chennai, India.
Industrial Complex, Riyadh
The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.
Spread across 700,000 square meters, the Complex houses alfanar’s facilities.
The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.
Job Purpose
To sell service contracts by leveraging technical expertise, building strong client relationships, and providing tailored solutions that meet customer needs. The role ensures revenue growth, customer satisfaction, and alignment with sales objectives.
Functional Responsibilities
Sales:
- Promote and sell service contracts to new and existing customers.
- Identify potential clients and develop strategies to generate leads and close sales.
- Conduct customer visits and presentations to explain the value of service contracts.
Technical Support:
- Understand and articulate the technical aspects of products and services to address client needs.
- Collaborate with technical teams to design service solutions that align with customer requirements.
- Provide technical support during the pre-sales and post-sales process.
Customer Relationship:
- Build and maintain strong relationships with customers to ensure long-term business partnerships.
- Regularly follow up with clients to assess satisfaction and identify opportunities for contract renewals or upgrades.
- Act as the primary point of contact for customer inquiries related to service contracts.
Contract Controlling:
- Prepare and present service contract proposals, ensuring alignment with customer needs and company standards.
- Negotiate terms and conditions with clients to secure favorable agreements.
- Monitor the performance and delivery of contracted services to ensure compliance and customer satisfaction.
Market Analysis
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth.
- Provide insights and recommendations to improve service offerings and sales strategies.
Reporting and Documentation
- Maintain accurate records of sales activities, contracts, and customer interactions in the CRM system.
- Prepare regular sales reports and forecasts for management review.
General Responsibilities
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.
Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
Compliance:
- Comply to related policy and procedures and work instructions.
Health, Safety, and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Qualification
Bachelor in Electrical Engineering
Experience
5 to 10 Years
Skills
Sales Forecasting
Sales Promotions
Sales Trend Analysis
Sales Presentations
Sales Tools