Senior Technical Consultant

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

We are looking for Technical Consultants to deliver brand new Cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer partners, they design, develop and deploy large-scale enterprise solutions. Here are some main responsibilities of the role:

• Own the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation
• Lead deployment strategies during the project development as defined by our architectural layer (Source Code Management, and Deployment Standards)
• Apply troubleshooting strategies to identify and fix implementational issues;
• Ability to work in an agile and collaborative environment and follow our Professional Services Methodology
• Working remotely, while collaborating with global teams for delivery across geographies.
• Collaborate and act as a Team Lead for multiples projects, being a Technical reference to our entire implementation team;

Minimum Qualifications

• Solid expertise in development on the Salesforce.com platform
• Experience on agile methodologies
• Algorithm-oriented and logical mentality;
• Knowledge of Javascript / Front-end design (HTML and CSS)
• Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development;
• Experience in Salesforce deployment practices/strategies
• Experience delivering projects using Salesforce Communications Cloud technology
• Experienced in GitHub and branches manipulation
• Salesforce Administrator Certification
• Salesforce App Builder Certification
• Language Skills: Fluent/Proficient English speaker (Arabic language proficiency is a plus for the UAE/MENA region)

Desired Qualifications

• Salesforce Javascript Developer Certification
• Salesforce Omni Studio Consultant

Soft Skills

• Dedication to time and tasks
• Communicate Efficiently
• Collaborate to Drive Success
• Work well in group
• Demonstrate Business Insight
• Display Emotional Intelligence
• Desire to work in a fast-paced, challenging environment
• Highly motivated and results-oriented
• Engage in Fearless Conversations
• Manage Ambiguity
• Solve Problems Creatively
• Strong communication skills, both written and verbal
• Ability to work independently and be a self-starter
• Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients’ needs
• Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies

Our Team Values

• TRUST: Trusts the company’s core values; shows integrity, clarity, and reliability
• LEADERSHIP: Be a great manager, focused on people's development and wellbeing
• TEAM PLAYER: Proficient at collaboration and working with members of a team
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
• LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
• ACTIVE LISTENING: listening actively with appreciation and taking actions based on feedback

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.