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Senior Technical Support – Major Projects

  • Otis
  • Riyadh, Saudi Arabia
  • Posted 18 Oct
  • Verified source
Job type
Full-time
Work mode
On-site
Seniority
Senior
Salary
Not stated

Summary

Otis is hiring a Senior Technical Support professional for its Major Projects sales team in Riyadh, Saudi Arabia. The role supports new-equipment sales by reviewing tender documents, coordinating submissions, preparing compliance documents, RFIs, quotations and contract materials, and assisting with costing, forecasts and booking records. Applicants need a bachelor’s degree in Engineering, Sales or an equivalent field, at least 3 years of relevant sales operations experience in a construction or engineering organization, and 2 years in roles with increasing responsibility. A Certified Sales Associate or equivalent certification is preferred; fluent English is essential and Arabic is preferred.

The posting

As published on otis.com. Pulled from the employer's site and shown as they wrote it.

Date Posted:

2026-07-22

Country:

Saudi Arabia

Location:

Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Role Overview
The role holder is responsible for supporting the sales process for new equipment products across Otis – KSA including liaising with other teams and external suppliers to gather technical and commercial data for tender responses. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Key Responsibilities

  • Review tender documents
  • Coordinate for collections of documents to submit to client
  • Prepare compliance, RFI, ELOG, quotations.
  • Support for costing & estimation
  • Prepare contract form and get approval from FOD for booking. Also, support to prepare the documents for booking.
  • Pre-qualification preparation
  • Material Submittal preparation.
  • Creates record in CRM/Elog for new inquiries.
  • Flash / booking forecast update
  • All other work-related support needed by MP sales manager.

Minimum Qualifications

  • Bachelor’s degree in Engineering/Sales or equivalent
  • Relevant certification such as Certified Sales Associate (CSA) or equivalent is preferred
  • Minimum of 3 years of relevant experience in with sales operations in a construction/engineering organization
  • At least 2 years in positions of progressively increasing responsibilities Fluent written and spoken English essential, Arabic preferred

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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Closing date

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No closing date at the source

The employer's site doesn't give one, so this job can close any day. Check the posting before you count on it.

Check the posting on otis.com

Skills

  • Arabic
  • CRM
  • Cost Estimation
  • English
  • Technical Submittals
  • Tender Management

Otis

Engineering and manufacturing

All jobs at Otis

ReferenceGH 2D1C 888B BE57

Always check the employer's original posting for details.

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