Summary
Chalhoub Group is a luxury retailer and distributor with operations across the Middle East. The Shipping Coordinator manages local and international inbound shipments, coordinates with internal teams, freight forwarders and clearing agents, and tracks shipment status in Logitude. The role includes reviewing shipping documents, resolving shipment issues, monitoring KPIs and preparing operational reports. Applicants should have a relevant bachelor’s degree, 1–2 years of shipping or logistics experience, knowledge of Incoterms and import/export documentation, and proficiency in Microsoft Office. The role is based in Dubai.
The posting
As published on chalhoubgroup.com. Pulled from the employer's site and shown as they wrote it.
INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
Role summary
Effectively manage shipment through co-ordination with internal and external stakeholders for timely delivery of international and local inbound shipments.
What you'll be doing
Coordinate and oversee all activities related to the shipment of goods as per the incoterms and ensure compliance with local and international shipping regulations.
Update logitude to ensure the stake holders are updated on the shipment status and for the internal tracking purpose.
Compare charges with 2 forwarders for the shipments if we do not have agreed rate card.
Follow up for PO and archive the documents in logitude for Advance shipment notification creation.
Review shipping documentation (invoices, packing lists, bills of lading, etc) with the clearing agent to ensure smooth clearance and delivery.
Resolve any issues or discrepancies with shipments.
HSCODE summary to be shared with the clearing agent before the arrival of the shipment and delivery schedule to be shared once the shipment is ready for delivery.
MOFAIC to be done for the UAE mainland shipments for the invoices above 10,000 AED.
Charges to be archived and obligation/payable request to be send once the delivery is done for the shipment.
Prepare operational reports and monitor KPIs related to shipping performance.
What you’ll need to succeed
Bachelors degree in Supply Chain, Logistics, Business Administration, or a related field.
1-2 years of experience in shipping, logistics, freight coordination, or supply chain operations.
Understanding of import/export documentation and Incoterms.
Proficiency in Microsoft Excel and Microsoft Office.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.