Summary
Salla is hiring a Staff Product Manager to define and build its enterprise commerce offering for large and complex merchants. The role owns enterprise strategy, merchant discovery, roadmap and delivery through a dedicated engineering pod, while shaping tier packaging and feature gating. Responsibilities include multi-storefront, API-driven and multi-market capabilities, with a focus on reusable platform features rather than bespoke solutions. Applicants need 6 or more years in product management, relevant enterprise platform experience, and professional fluency in Arabic and English; Gulf market experience is preferred. The role is in Jeddah, and candidates must be willing to relocate to Saudi Arabia.
The posting
As published on salla.com. Pulled from the employer's site and shown as they wrote it.
Over 100,000 merchants run their businesses on Salla. The largest and most complex of them , holding companies, multi-brand groups, franchises, and cross-border operators , have grown into a level of operational complexity that calls for a dedicated enterprise layer: purpose-built capability on top of a platform that already runs their commerce.
This role owns that segment end-to-end. You will define what "enterprise" means at Salla in terms of needs, not labels: multi-storefront, multi-entity permissioning, headless and API-driven operations, reliability backed by service-level commitments, and merchants running several markets from one account. You lead a dedicated enterprise engineering pod as its one accountable product owner, and you feed into the commercial line: which capabilities justify the enterprise tier, and where the line sits. Few product roles let you define a segment, build it, and shape how it is priced at the same time. This one does.
You will need to hold one tension permanently: meet enterprise complexity through extensible platform capability, never through bespoke one-offs that fork the codebase.
You will drive impact across four major domains:
- Enterprise Strategy and Packaging (segment definition, roadmap, tier gating, rate limits)
- Delivery Through a Dedicated Pod (one accountable product owner from discovery to release)
- Multi-Market Capability (multi-currency, multi-tax including ZATCA and Gulf equivalents, per-market payment rails, cross-border)
- Agent and API Readiness (making enterprise merchants the proving ground for emerging agentic commerce protocols)
Responsibilities:
- Own the strategy and roadmap for the enterprise segment, prioritized by retention and expansion impact, not feature count.
- Run deep discovery with enterprise merchants and convert organizational, business-model, and market complexity into an evidenced, defensible requirement set.
- Lead the dedicated enterprise engineering pod as its one accountable product owner: discovery, specification, prioritization, execution, release.
- Ship enterprise-grade capability: multi-storefront, headless and API-first operation, role-based access and approvals, reliability and performance at scale.
- Own the capabilities that let one merchant run multiple markets from one account: multi-currency, multi-tax compliance, per-market payment rails, cross-border operation.
- Feed capability and feature-gating decisions into enterprise packaging, including where rate limits sit.
- Guard against platform forking: meet enterprise needs through reusable capability, with domain teams retaining architectural review rights.
- Own enterprise success metrics with the data team: capability adoption, net revenue retention contribution, enterprise win rate, time-to-value for complex onboarding.
Requirements
- Proven ownership of an enterprise or top tier on a multi-tenant software or commerce platform, with the retention or expansion metrics you delivered.
- Deep hands-on fluency in at least two of: multi-storefront architecture, headless and API-first commerce, role-based access and approval systems, multi-currency and multi-tax operation.
- Track record converting messy enterprise discovery into prioritized requirements that engineering respected.
- Commercial packaging judgment: you have decided which capabilities gate a tier and where rate limits sit, and defended the line.
- Experience operating as the single product owner for a dedicated engineering pod across two-to-four-quarter horizons.
- A demonstrated bias for platform capability over bespoke delivery, with a real example of saying no to a large account.
- Strong analytical mindset, comfortable instrumenting segment economics per account.
- Six or more years in product management; exposure to agentic commerce protocols or building for AI agents is a plus.
- Full professional fluency in Arabic and English is required; Gulf market experience is preferred over theoretical knowledge. Willing to relocate to Saudi Arabia.