Summary
Alaan is hiring a Strategy & Operations Associate in Dubai to lead cross-functional projects and improve company-wide processes. The role involves turning ambiguous problems into plans, identifying operational bottlenecks, conducting analysis and research, and building systems, dashboards, and SOPs. Alaan seeks candidates with 1–3 years of experience, strong problem-solving and communication skills, and the ability to work with large datasets using SQL; BI tools are a plus. The position offers a flexible hybrid culture, a competitive salary and equity, and additional perks.
The posting
As published on alaan.com. Pulled from the employer's site and shown as they wrote it.
About the role
We’re looking for a thinker+builder Strategy & Operations Associate to take on some of the most important and often ambiguous projects within the Operations organization at Alaan. This is a role for a strategic generalist who is exceptional at execution. You could be improving a company-wide process, launching a new initiative, solving a cross-functional bottleneck, or building a system from scratch. You’ll need to be comfortable moving between thinking strategically and executing meticulously, building relationships across the organization, and stepping into whatever problem needs solving.
What you'll do
- Lead and execute high-impact, cross-functional projects impacting the company’s growth and operations.
- Take ambiguous problems and turn them into clear plans, workstreams, owners, timelines, and measurable outcomes.
- Identify operational bottlenecks and broken processes, get to the root cause, and build solutions that can scale.
- Partner with other functions, such as Product, Sales, Customer Success, Growth, to drive company-wide initiatives.
- Conduct analysis and research to bring data and clarity to complex business problems and support decision-making.
- Be a go-to generalist and problem-solver who can quickly step into unfamiliar areas, learn what’s needed, and drive the problem to resolution.
- Build systems, dashboards, SOPs, and operating rhythms that make the Operations organization more effective and efficient.
What we are looking for
- 1–3 years of experience, ideally at a top-tier FinTech start-up (eg Revolut, Nubank, Ramp), or a top-tier management consulting firm (eg MBB)
- Strong structured problem-solving, with the ability to turn ambiguity into clear actions.
- High ownership and bias for action — you identify problems, propose solutions, and drive them to completion.
- A curious, first-principles thinker with excellent written and verbal communication skills.
- Comfortable operating in a high-velocity, high-ambiguity environment where priorities can evolve quickly.
- Self-sufficient with large data sets using SQL; BI tools are a plus.
What's in it for you
- Contribute to building the Middle East’s most beloved fintech brand from the ground up
- Benefit from a role with significant ownership and accountability
- Thrive in a flexible hybrid culture with ample work-life balance
- Participate in exciting offsite events
- Competitive salary and equity
- Enjoy additional perks like travel allowances, gym memberships, and more