Supervisor, Operational Training

Job Purpose:

The main purpose Supervisor, Operational Training position is to oversee the training and development of AMHEC’s operators, drivers, and to ensure that the operators and the drivers are properly trained, skilled, and knowledgeable in the safe and efficient operation of the equipment.

Duties & Responsibilities:

• Supervises a team of trainers, provides guidance, feedback, and support.
• Develops and implements training programs that include heavy equipment (mobile cranes, loaders, forklifts, trucks) operation, safety procedures, equipment maintenance, operational techniques, and regulatory compliance.
• Supervises training sessions by giving instructions, hands-on demonstrations, and simulations.
• Designs instructional materials, training manuals, and presentations to effectively communicate key concepts and ensures that training content is clear, concise, and engaging.
• Assess trainees’ progress and performance through practical evaluations, written tests, and other assessment methods.
• Provides feedback and guidance to address any knowledge gaps.
• Ensures that all training activities comply with safety regulations and industry standards.
• Collaborates with maintenance teams to ensure that training equipment is in good condition.
• Reviews records of training activities, trainees’ progress, and evaluation forms.
• Identifies skills gaps, assess the proficiency levels of operators/drivers, determines the specific training requirements of different equipment types and job roles.
• Communicates with his superiors to align training activities with operational needs.
• Prepares presentations, handbooks, videos, and interactive tools.
• Prepares basic maintenance training program in collaboration with maintenance department.
• Collaborates with OEM to provide advanced practical operation training.
• Ensures that operators and drivers meet the necessary regulatory requirements and standards.
• Implements evaluation methods to assess the effectiveness of training programs and identify areas of improvement.
• Travels between company’s yards.
• Collaborates with various departments within the company to ensure a cohesive and integrated approach to training.
• Leads, directs, evaluates, and develops the Assets Management team to ensure that the objectives are reached.
• Is responsible for the development, performance appraisal and succession planning of all direct and indirect reports.
• Promotes a highly effective management and leadership style in line with AMHEC’s values and that supports the achievement of its strategy and objectives.
• Identifies potential successor for his/her position; oversees and implements developmental plans for identified successors.
• Identifies and monitors key Assets Management functional KPIs, and devises plans and initiatives for improvement.
• Performs miscellaneous tasks as assigned by his/her direct manager.

HSE Responsibility:

• Promotes and disseminates a positive health and safety culture and ensures the health, safety and welfare of self and others.
• Ensures employee health and safety programs and guidelines are developed, regularly maintained, implemented, reviewed, and complied with.
• Identifies any Health, Safety or Environmental risks and recommends and implements measures and solutions to mitigate these risks.
• Complies with established health and safety guidelines and procedures and ensures the health, safety and welfare of self and others.
• Identifies and reports to management any Health, Safety or Environmental risks and makes suggestions to address these risks and cooperate with his/her supervisor’s instructions.

QHSE Authority:

• Policy Implementation: to ensure that the QHSE policies and quality objectives are communicated, understood, and implemented within their respective departments.
• Process Management: to manage and control processes within their respective departments. This may include defining procedure(s), ensuring compliance with quality requirements, and continuously improving processes.
• Customer Focus: to promote a customer-focused culture within their areas of responsibility.
• Communication: to ensure that relevant quality information is communicated throughout their respective area.
• Resource Allocation: to allocate resources, such as personnel and equipment to meet quality objectives and requirements.
• Training and Competence: to ensure that their staff members are adequately trained and competent to perform their tasks.

Qualifications:

• Diploma in related discipline. Bachelor’s Degree is a plus.
• Strong understanding of heavy equipment operation and the various types of machinery, their functions, and their applications.
• Knowledge of safety protocols, maintenance procedures, and operational practices.
• Excellent communication skills (verbal and written).
• The ability to explain complex concepts in a clear and understandable manner.
• The ability to analyze training needs, create learning objectives and design training content.
• 3-4 years of related experience in a heavy equipment company is preferable.
• Strong emphasis on safety is crucial.
• Strong leadership skills.
• Strong organizational skills.
• Proficient computer skills (PowerPoint, Excel, MS Word, Outlook).
• Ability to work independently and as part of a team.
• Managing multiple tasks and projects simultaneously.
• Ability to maintain regular, punctual attendance at sites, meetings and at the office.
• Effective Time Management.
• GCC experience & valid driving license are desired.