Summary
Raqmiyat is seeking a senior system engineer to design, implement, integrate, and support OpenText/Micro Focus enterprise management and monitoring solutions. The role covers monitoring platform configuration, automation, dashboards, troubleshooting, performance optimization, and modernization work, as well as technical leadership and customer-facing pre-sales support. Candidates should have strong experience with OpenText/Micro Focus tools, IT operations, scripting, integrations, and Windows or Linux/Unix environments; a related bachelor's degree and relevant certifications are preferred. The position is listed in Dubai, United Arab Emirates.
The posting
As published on raqmiyat.com. Pulled from the employer's site and shown as they wrote it.
Job Summary We are seeking an experienced Senior OpenText (Micro Focus) Consultant with extensive expertise in Enterprise Management Solutions (EMS), IT Operations Management, and Infrastructure Monitoring. The ideal candidate will be responsible for designing, implementing, integrating, and supporting OpenText/Micro Focus solutions across enterprise environments while driving operational excellence and digital transformation initiatives. Key Responsibilities Design, implement, and maintain OpenText/Micro Focus Enterprise Management solutions. Manage and support monitoring platforms including: Operations Bridge Manager (OBM/OMi) SiteScope Network Node Manager i (NNMi) Business Value Dashboard (BVD) Operations Bridge Reporter (OBR) Operations Orchestration (OO) Optic Data Lake (OPTIC DL) UCMDB Cloud Optimizer Conduct requirement gathering, solution design, deployment, and upgrades of enterprise monitoring solutions. Integrate OpenText/Micro Focus tools with third-party applications, ITSM platforms, and cloud environments. Develop dashboards, reports, and data visualization solutions using BVD and Optic Data Lake. Configure monitoring policies, agents, smart plug-ins, and automation workflows. Perform root cause analysis, troubleshooting, and performance optimization of enterprise monitoring environments. Support migration and modernization initiatives involving legacy and distributed platforms. Develop custom monitoring solutions using scripting and automation technologies. Collaborate with infrastructure, application, cloud, and security teams to deliver integrated solutions. Provide technical leadership, mentoring, and best-practice guidance to internal teams and customers. Participate in solution architecture discussions, technical workshops, and customer presentations. Support pre-sales activities including technical demonstrations, solution design, and RFP responses. Requirements OpenText / Micro Focus Technologies Operations Bridge Manager (OBM/OMi) SiteScope Operations Bridge Reporter (OBR) Business Value Dashboard (BVD) Operations Orchestration (OO) Network Node Manager i (NNMi) Universal CMDB (UCMDB) Optic Data Lake Cloud Optimizer HP Operations Manager (OMW/OMU) Monitoring & IT Operations Infrastructure Monitoring Application Monitoring Event Management Incident Management Problem Management SLA Management Service Operations Integration & Automation Third-party tool integration ITSM integration (e.g., ServiceNow) Automation workflows Scripting (Perl, VBScript) API-based integrations Databases Microsoft SQL Server Oracle Database Operating Systems Windows Server Linux/Unix Cloud & Modernization Azure AWS Hybrid Cloud Monitoring Legacy System Modernization Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or related field. HP OMW / OpenText Certifications preferred. Experience in Aviation, Government, Utilities, Telecom, or Enterprise environments. Strong stakeholder management and client-facing experience. Soft Skills Strong communication and presentation skills Analytical and problem-solving mindset Team leadership and mentoring capabilities Customer-focused approach Ability to work in a fast-paced enterprise environment