Summary
ADCB is hiring a Team Leader, Compliance Screening in Al Ain, UAE, for its GBS business area. The role oversees the quality review of customer screening alerts, assesses team members’ use of review systems, and reports matches to Compliance. It also involves supervising team activities and ensuring work meets bank policies and targets. Applicants should have at least 4 years of experience, including 2 years in compliance operations, a related bachelor’s degree, and familiarity with banking processes and customer documentation; the posting is limited to UAE nationals.
The posting
As published on adcb.com. Pulled from the employer's site and shown as they wrote it.
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About the business area
GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.
We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include:
- Oversee the quality screening and review of alerts pertaining to new customers being on boarded that are initially submitted by associates to ensure they are completed as per Banks requirements.
- Review and assess the understanding of the systems being used for review of alerts both pertaining new customer on boarding and existing customer portfolio of the Bank to ensure all processes are complied with.
- Report on matches to Compliance in order to enable the Bank to fulfil its regulatory requirements and avoid penalties.
- Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance.
- Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
The ideal candidate should have the following experience;
- At least 4 years of experience with 2 years of experience compliance operations
- Bachelor’s Degree in related field
- Microsoft Office (Word, Excel and PowerPoint) Understanding of account opening and customer documentation
- Knowledge of customer transactions and behaviours Exposure to Banking transactions
- Understanding of Banking systems, reports and workflows
- Exposure to Screening systems and software is preferable
What we offer:
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.