Summary
LVMH is seeking a Team Manager for Louis Vuitton in Kuwait City. The role leads and develops the team, manages performance, and supports sales, client relationships, and service on the sales floor. Responsibilities also include team briefings, action plans, inventory and operational processes, and compliance with brand standards. The Team Manager partners with the Store Manager and merchandising teams on workforce planning and category performance.
The posting
As published on lvmh.com. Pulled from the employer's site and shown as they wrote it.
Lead, coach, and develop a high-performing team while ensuring the consistent delivery of an exceptional client experience. The Team Manager drives sales performance, talent development, and operational excellence while embodying Louis Vuitton values and leadership behaviors
Team Leadership & Development
- Recruit, develop, and retain a highly motivated team in collaboration with the Store Manager.
- Set individual and team objectives and actively manage performance against expectations.
- Coach team members through regular feedback, on-the-floor support, and development plans.
- Secure succession planning and talent pipeline development.
Client Experience & Business Development
- Ensure the team consistently delivers the Louis Vuitton promise to every client.
- Support the team in building strong and long-term client relationships through Clienteling.
- Foster a strong client-centric mindset and proactively manage client-related situations.
Sales Leadership & Floor Management
- Act as a role model on the sales floor, supporting the team with selling, cross-selling, and client repurchase.
- Build and maintain a personal client portfolio.
- Ensure optimal floor management to maximize business opportunities and service standards.
Business Animation & Communication
- Communicate and animate corporate strategy, business priorities, and objectives through briefings and training sessions.
- Contribute qualitative market and client feedback to country and regional teams.
- Implement action plans to boost performance through clienteling, visual merchandising, and team engagement.
Operations & Compliance
- Ensure policies, brand standards, and grooming guidelines are respected.
- Support inventory management and operational processes.
- Partner with the Store Manager on workforce planning and store organization.
Category Leadership
- Act as a point of reference for a product category, partnering with merchandising teams.
- Animate category performance through expertise sharing, mentoring, and action plans.