Summary
Jazeera Paints is seeking a Technical Support Engineer in Riyadh, Saudi Arabia. The role provides technical advice to customers and the sales team, applies product samples at customer sites, and tests new or modified products against standards. It also supports product research, technical documentation, sales training, customer complaint resolution, and safe maintenance of application equipment. No specific qualifications, salary, or visa conditions are stated.
The posting
As published on jazeerapaints.com. Pulled from the employer's site and shown as they wrote it.
Provide technical advice to customers and sales team.
Perform products samples application at customer sites to obtain the approval of products.
Perform tests of new and modified products are matching the products standards specifications.
Analyse the competitive products and provide advice to R&D for advanced competitive advantage.
Help in changes to technical specifications (TDS&MSDS) of all products.
Help and reviewing technical display like (brochures, catalogues, videos and stands) to ensure the technical compliance with the set standards.
Regular research and studies of:
- Market exists products
- As per sales and project’s needs
- As per new projects specifications
Study products range and find missing products and cooperate with R&D team for suitable solutions.
Conduct research and studies of application techniques and new paint tools.
Helping in execution of training plans for sales team, carpentry, and clients.
Consulting for customer complains about proper solutions.
Document and report all related process to the direct manager.
Ensure the compliance of 5S and safety regulations in all application areas.
Regular maintenance of all instruments.
Perform any other job-related tasks as assigned by the direct manager.
Execute activities related to his/her function in safe and environmentally friendly methods.