Summary
Stryker is seeking a Territory Lead for its Trauma & Extremities Division in Jeddah, covering the Western Region of Saudi Arabia. The role involves developing customer relationships, meeting regional sales targets, conducting visits and product demonstrations, supporting tenders, and coordinating deliveries, training, and collections. The Territory Lead also attends surgery cases, handles customer feedback, and works with marketing and logistics teams. Applicants need a bachelor's degree in business, medical, or a related field, at least two years of commercial experience, orthopaedics industry experience, and English proficiency; travel is 30%.
The posting
As published on stryker.com. Pulled from the employer's site and shown as they wrote it.
Work Flexibility: Hybrid
We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the Western Region of KSA (position located in Jeddah)
What you will do:
Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity
Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager
Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager
Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands
Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs
Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.
Keeping track of material delivery dates in their area of responsibility and informing customers
Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.
Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates
Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons
Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition
Communicating scientific support requests & plans to the marketing department in the regions where they work and supporting the process.
Providing support to the logistics team when needed.
What you need:
Required
Bachelor’s degree in business, medical or related
Minimum 2 years commercial experience as territory lead or similar
Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)
Proficiency in English
Preferred
Experience in Trauma & Extremities
Travel Percentage: 30%