Summary
Nass Corporation is hiring a Valet Supervisor in Salmabad, Bahrain. The role involves supervising valet drivers, coordinating parking and vehicle retrieval, assigning schedules, and maintaining service, safety, and reporting standards. Candidates need a high school diploma, at least 3 years of relevant experience including 1 year in a supervisory role, and a valid driving license with a clean record. Good English is required; Arabic is an advantage, and the role includes flexible shifts, weekends, and public holidays.
The posting
As published on nasscorporation.com. Pulled from the employer's site and shown as they wrote it.
To supervise and coordinate valet operations, ensuring the highest levels of customer service, safety, and efficiency while managing valet drivers and maintaining company service standards.
Key Responsibilities
- Supervise and lead valet drivers during daily operations.
- Ensure vehicles are parked, retrieved, and delivered safely and efficiently.
- Monitor staff attendance, grooming, performance, and discipline.
- Provide excellent customer service and handle client inquiries, complaints, and special requests professionally.
- Allocate duties and work schedules to valet staff.
- Conduct daily briefings and ensure compliance with company policies and procedures.
- Monitor vehicle movements and maintain accurate records and reporting.
- Ensure assigned parking areas are organized, safe, and operational.
- Train, coach, and evaluate valet drivers to maintain service excellence.
- Investigate and report incidents, damages, accidents, or customer complaints.
- Coordinate with clients, site management, and operations teams to ensure smooth service delivery.
- Ensure all drivers hold valid licenses and comply with traffic regulations and safety requirements.
Requirements
- High school diploma or equivalent.
- Minimum 3 years of experience in valet operations, transportation, hospitality, or fleet management, with at least 1 year in a supervisory role.
- Valid driving license with a clean driving record.
- Strong leadership and team management skills.
- Good English communication skills; Arabic is an advantage.
- Excellent customer service and conflict-resolution abilities.
- Ability to work flexible shifts, including weekends and public holidays.
- Basic computer skills for reporting and record keeping.