Summary
Edenred is a global company connecting employees, companies, and merchants through its solutions. The VAS Field Officer distributes cards, collects KYC information, onboards cardholders to C3Pay, and explains product use. The role also supports cardholders with app and card issues, remittances, and financial inclusion and fraud awareness training. Applicants need a bachelor’s degree in Finance or Commerce, experience as a field officer for a banking product, strong communication and presentation skills, multiple languages, and Microsoft Office skills.
The posting
As published on edenred.com. Pulled from the employer's site and shown as they wrote it.
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Key Responsibilities
- Distribute cards, and collect KYC of the authorized individuals, ensuring we comply with mandatory compliance regulations.
- Onboard cardholders to our app, educate about the products and services along with the proper usage of the card.
- Financial inclusion training for cardholders to onboard new users to the C3Pay app and assist cardholders with day-to-day issues related to their card or mobile app.
- Remittance visits on salary days to assist cardholders to transfer money through C3Pay App.
- Marketing campaigns for C3Pay product service awareness, award ceremonies at employee residences.
- Conduct fraud awareness trainings at employee residence.
- Corporate VAS Training presentation to Payroll and welfare team.
Required Skills & Profile
- Bachelor’s degree in Finance/Commerce.
- Demonstrable experience as a field officer in any banking product.
- Excellent communication and presentation skills.
- Multi language speaker.
- Microsoft Office skills.