Summary
Azadea Group is hiring a Waiter at Al Reem Mall. The role involves welcoming customers, presenting menus, taking orders, serving food, and coordinating with kitchen staff, baristas, and other departments. The Waiter also prepares table settings, reports customer complaints or service discrepancies to the Manager on duty, and collects bill payments for the cashier. Applicants should have a high school degree, 1–2 years of customer service experience in a similar role, and fluency in English; Arabic is a plus.
The posting
As published on azadeagroupholding.com. Pulled from the employer's site and shown as they wrote it.
- Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
- Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
- Arrange table set-ups before and after each customer according to the brand’s set standards
- Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
- Collect bill payments from customers and hand them over to the cashier
- High School Degree
- 1-2 years of experience in customer service in a similar role
- Fluency in English; Arabic is a plus
- Communication Skills: level 2
- Cultural Awareness: level 1
- Change and Adaptability: level 1
- Customer Focus: level 1
- Driving and Achieving results: level 1
- Initiative: level 2
- Teamwork: level 2