Summary
Rotana Hotels is hiring an entry-level Waiter / Waitress for Club Rotana in Dubai. The role involves serving food and beverages, greeting and seating guests, advising them on menu items, and responding to questions or complaints. Responsibilities also include monitoring service quality, maintaining outlet hygiene, preparing service equipment, reducing wastage, and using upselling techniques. A high school education or equivalent is preferred.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Job Details
Posted Date:
2026-10-08
Job Location:
United Arab Emirates - Dubai
Department:
Front Office
Preferred Candidate
Career Level:
Entry Level
Degree:
High school or equivalent