Summary
Accor is hiring a Waiter/Waitress for SLS The Red Sea in Umluj, Saudi Arabia. The role involves delivering personalized food and beverage service, processing orders and payments, maintaining dining areas, and coordinating with kitchen and F&B colleagues. Applicants should have 1–2 years of waiter or server experience, preferably in a luxury hotel or resort, and be fluent in English. This position is for Saudi nationals.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.
Job Description
At SLS The Red Sea, we don’t just serve meals—we create unforgettable dining experiences. As a Waiter/Waitress (Saudi National), you will play a key role in delivering exceptional food and beverage service by providing personalized, attentive, and seamless experiences that reflect the bold, elevated, and vibrant spirit of SLS. More than serving guests, you will create meaningful connections and ensure every dining experience is memorable and exceeds expectations.
Working closely with the F&B team, you will support the smooth day-to-day operation of the outlet by maintaining exceptional service standards, ensuring efficient service delivery, and complying with SLS standards, hygiene requirements, and local regulations.
Key Responsibilities
- Deliver exceptional food and beverage service in accordance with SLS standards, service standards and procedures, and guest expectations.
- Create memorable guest experiences by providing personalized, attentive, and professional service throughout the dining journey.
- Maintain comprehensive knowledge of menus, ingredients, allergens, and preparation methods to confidently assist guests and provide recommendations.
- Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service.
- Maintain a clean, organized, and welcoming dining environment, ensuring service stations and equipment are prepared for operation.
- Monitor food and beverage quality, communicating any concerns promptly to the Supervisor or kitchen team.
- Apply effective upselling techniques to enhance the guest experience and maximize revenue opportunities.
- Support inventory control, equipment maintenance, and the proper storage of service equipment and operational supplies.
- Collaborate with the kitchen, bar, and wider F&B team to ensure seamless service delivery and guest satisfaction.
- Follow all health, safety, hygiene, food handling, and company service standards while contributing to a positive and high-performing team environment.
- Support special events, promotional activities, and continuous service improvements that enhance the SLS The Red Sea dining experience.
Qualifications
- Minimum of 1–2 years’ experience as a Waiter/Server, preferably within a luxury hotel, resort, or upscale hospitality environment.
- High school diploma or equivalent; a hospitality qualification or food and beverage training is an advantage.
- Strong knowledge of food and beverage service, dining etiquette, and guest service standards.
- Familiarity with POS systems and the ability to process guest orders and payments accurately.
- Professional, friendly, and guest-focused personality with excellent communication and interpersonal skills.
- Fluent in English required.
- Strong attention to detail, ability to multitask, and perform effectively in a fast-paced hospitality environment.
- Physically capable of standing for extended periods and carrying trays or service equipment as required.