8 jobs
Scale AI is hiring an Engagement Manager for its Global Public Sector team in Riyadh. The role develops relationships with government clients, identifies use cases for custom AI applications, manages client concerns, and coordinates delivery with operational and engineering teams. It also involves collaborating with…
Tamara is a fintech platform serving customers and partner merchants across Saudi Arabia and the GCC. The Customer Care Advisor will handle inbound emails and live chats, answer questions, review customer accounts and transactions, and resolve issues while following support scripts and metrics. The role is based…
Parsons is hiring an Infrastructure Stakeholder Manager for its PMO team in Riyadh. The role coordinates authorities, consultants, contractors and other stakeholders, and oversees infrastructure and utilities handover activities, approvals, documentation and reporting. The manager will lead a small team, develop…
IHG Hotels & Resorts is seeking a Guest Relations Agent for its luxury hotel brand. The role involves welcoming guests, supporting check-in and check-out, handling complaints and enquiries, coordinating with hotel departments, and following up on guest requests. Applicants should be fluent in Arabic and English…
alfanar is a Riyadh-based company operating in construction, manufacturing and engineering services. The Customer Service Technician assists with troubleshooting and resolving customer issues, provides technical support or escalates cases, and records customer interactions and resolutions. The role also requires…
Al-Futtaim is hiring a Customer Support Representative for construction equipment at FAMCO KSA in Riyadh. The role handles customer inquiries and complaints, supports showroom operations, and coordinates orders and deliveries with sales, aftersales, warehouse, and logistics teams. Duties also include maintaining…
Amazon is hiring an Executive Customer Relations Specialist in Riyadh to manage complex customer escalations involving senior leaders, government bodies, and regulatory authorities. The role investigates issues, coordinates with Legal and partner teams, and represents Customer Service in external stakeholder meetings…
Amazon is hiring a DA and DSP Experience Specialist for its last-mile delivery operations in Riyadh. The role gathers and analyzes partner feedback, identifies experience priorities, and works with operations, ACES, and DEX teams to address structural issues within established SLAs. The specialist will represent DA…