19 jobs
HSBC is hiring an Enhanced Care Needs Manager in Dubai to support its UAE Enhanced Care Needs program. The role maintains the ECN framework, coordinates evidence and actions for audits and regulatory reviews, tracks governance and control issues, and prepares monthly management reporting. It also supports frontline…
Property Finder is hiring a Head of Customer Success in Dubai to lead post-sales customer success and engagement for its subscription customers. The role owns regional retention strategy, product adoption, client health reviews, escalations, and identifying upsell opportunities, while leading and developing a team of…
Property Finder is a MENA property portal and technology company hiring an Enterprise Customer Success Partner in Dubai. The role manages post-sales relationships with subscription customers, supports product adoption and value realization, and monitors customer health metrics. The partner works with clients to set…
Property Finder is hiring an Account Manager to retain and grow a portfolio of real estate brokerage customers in Dubai. The role covers account lifecycle management, customer reviews, renewals, retention planning, and relevant cross-sell and upsell opportunities. The successful candidate will use customer data and…
Cohere is an enterprise AI company seeking a Customer Success Manager for strategic private-sector accounts across the UAE, with the role listed in Dubai. The manager will guide customers through AI adoption and implementation, build executive relationships, track business outcomes, support renewals and growth, and…
Checkout.com is hiring a Senior Technical Account Management Specialist in Dubai to support its strategic merchants. The role owns technical relationships, advises on payment performance, leads incident response, and coordinates migrations, product launches, training, and business reviews. Candidates should have 4+…
Tamara is hiring a Merchant Retention Lead in Dubai to lead retention and reactivation efforts for unmanaged SMB merchants across the UAE. The role manages and coaches a team of specialists, oversees outreach and recovery plans, and builds processes for identifying and addressing churn and declining activity. It also…
Tamara, a fintech platform serving customers and merchants across Saudi Arabia and the GCC, is hiring a Merchant Success Lead for its UAE operations. The role leads a field-based team and owns merchants’ health and early transaction performance during their first 30 days after going live. Responsibilities include…
Cisco is hiring a Customer Success Engineer (Splunk) based in Dubai. The role supports customer onboarding, adoption, deployment optimization, technical escalations, and quarterly business reviews, while coordinating with Cisco and Splunk teams. Applicants should have at least 3 years of experience in Technical…
DHL Global Forwarding, part of DHL Group, is hiring a Project Expeditor in Dubai, United Arab Emirates. The role executes customer service plans, monitors service processes, analyzes initiative costs and effectiveness, and helps improve customer service systems and call center scorecards. It also responds to…
Aster DM Healthcare is seeking a Senior Executive, CEM, based in Dubai. The role analyzes customer feedback and CRM data, develops service interventions and grooming standards, conducts audits and store visits, and reports service performance to leadership. It also includes designing and delivering behavioral training…
Dubai Holding lists a Customer Engagement Executive role. The location is the United Arab Emirates. Role details and the application are available on the employer’s careers site.
Emirates Islamic is hiring an Assistant Manager, Customer Experience, Employee Banking in Dubai, for UAE nationals only. The role focuses on improving customer journeys and service quality, supporting digital banking adoption, and developing customer communication and engagement initiatives. Responsibilities include…
Chalhoub Group is hiring a Senior Consultant - Customer Care in Dubai to run its Voice of Customer programme across its brand portfolio. The role manages survey operations, follows up on detractor feedback, prepares VOC reporting and turns recurring customer issues into improvement recommendations. Applicants should…
Al-Futtaim is hiring a Senior Customer Experience Manager for DENZA and YANGWANG within Al-Futtaim Electric Mobility in Dubai. The role leads customer journeys across pre-sales, sales, delivery and aftersales, while developing loyalty initiatives, VIP engagement and complaint-resolution processes. It also oversees CRM…
Majid Al Futtaim is hiring a Customer Service Officer for its Leisure, Entertainment and Cinemas business in Dubai. The role involves assisting guests with bookings and inquiries, promoting offers, resolving complaints, and supporting sales through upselling and cross-selling. Duties also include handling cash…
Microsoft is recruiting an apprentice for its six-month Tomoh Apprenticeship in Dubai, starting in January 2027. The full-time program combines one month of onboarding and skilling with five months of on-the-job training supporting customer success and digital transformation work. The role involves researching…
Amazon Web Services is hiring a Senior Technical Account Manager for Enterprise Support in Dubai. The role provides technical guidance to enterprise customers, develops cloud strategies, and advocates for customer needs with AWS teams. Responsibilities include maintaining operational health, managing risk, reviewing…
Amazon Web Services is hiring a Senior Technical Account Manager for its Telco Vertical in Dubai. The role advises enterprise customers on AWS solutions, helps keep their environments operationally healthy, and guides technical discussions on incidents, risk, cost, and cloud adoption. Candidates should have experience…