15 jobs
du is hiring a Customer Experience & Digitalization Manager in Dubai. The role leads customer experience design and digitalization across customer segments and channels, including online recharges and e-shop performance. Responsibilities include monitoring customer issues, improving NPS and CSAT, coordinating customer…
du is hiring a Manager, Corporate Governance in Dubai. The role supports governance for subsidiaries, joint ventures and investments, including board and shareholder meetings, company secretarial work, entity records and corporate transactions. It also manages group-wide policy governance, review cycles and the…
du is hiring a Director of Forensic Audit in Dubai to lead forensic investigations and special and financial audits. The role includes prioritizing cases, managing audit assignments and teams, reporting findings to senior management, and following up on corrective action plans. Applicants need a bachelor’s degree in…
du is hiring a Manager, Emirati Segment in Dubai to manage customer propositions and the portfolio for its Emirati segment. The role includes developing strategies to grow market share and meet P&L targets, coordinating proposition launches and campaigns, and managing customer acquisition, adoption and retention. It…
du is seeking a Senior Legal Counsel in Dubai to provide commercial, enterprise and ICT legal support. The role involves drafting and negotiating contracts, advising on data and confidentiality matters, managing external counsel, and contributing to legal training, policies and processes. Applicants must hold an LLB…
du is hiring a Fixed Access Support Engineer in Dubai to support fixed access, GPON and IIB network services. The role covers troubleshooting customer and network tickets, monitoring network health, optimizing traffic, supporting capacity planning, and coordinating vendor escalations and service restoration.…
du is hiring a Technical Manager to oversee L0/L1 support operations. The role includes incident triage and troubleshooting, monitoring service KPIs and SLAs, preparing reports and dashboards, managing vendors, and coordinating changes and upgrades. The position also contributes to roadmap improvements. A bachelor’s…
du is hiring a Graduate Trainee for its Regulatory Affairs Team through the 12-month FutureX Graduate Trainee Programme. The trainee will support regulatory obligations under the UAE telecommunications framework, coordinate with the TDRA and internal teams, and contribute to reports, submissions, policy work and…
du is seeking a Director of Risk and Compliance in Dubai to lead the company’s risk, control, fraud and compliance activities. The role oversees risk policies and frameworks, risk appetite, material risk assessments, internal controls, AML systems and regulatory reporting to the UAE Financial Intelligence Unit and…
du is hiring a Retail Sales Executive in Dubai, United Arab Emirates. The role involves demonstrating and recommending telecom products, meeting sales targets, processing payments and receipts, and supporting customers with onboarding, account changes, billing, and basic technical questions. Candidates should have…
du is hiring an Investment Product Lead for du Pay in Dubai. The role sets the investment products strategy and roadmap, and leads product development from concept through launch and ongoing optimization. Responsibilities include building partnerships, coordinating regulatory and risk requirements, and improving…
du is seeking a Commercial Procurement Manager in Dubai to manage sourcing and commercial procurement categories, including outsourced managed services and corporate procurement. The role leads tender and contract negotiations, develops sourcing strategies, tracks RFP and RFQ timelines, reports savings and supplier…
du is hiring a Network and Security Engineer in Dubai to deploy and migrate network security and private-cloud platforms. The role covers VMware NSX-T and Cloud Director, Palo Alto and Fortinet firewalls, F5 BIG-IP, OCI security controls, and related load-balancing and web-proxy solutions. Applicants should have a…
du is hiring a Lending and Insurance Lead to shape du Pay’s lending and embedded insurance strategy, roadmap and product portfolio. The role covers product development and delivery, customer journeys, credit decisioning, commercial models, and partnerships with financial institutions, insurers and technology…
du is hiring a Carrier Contact Center Engineer in Dubai. The role handles first-line technical issues, international carrier cases, service desk operations, escalations, and troubleshooting retail applications such as POS systems. Responsibilities include tracking SLAs and KPIs, documenting resolutions, coordinating…