Jobs in the Gulf

2 jobs

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ila-bank
  • Customer Service Team Leader

    ila BankBahrainVerified source

    ila Bank is seeking a Customer Service Team Leader for its Customer Services Contact Centre in Bahrain. The role leads shift operations, manages service levels and staffing, monitors KPIs and interdepartmental SLAs, and supports issue resolution and continuous improvement. Responsibilities also include coaching staff…

    15 Oct
    No closing dateThe employer's posting doesn't say when it closes. Check it at the source before you apply.
  • Customer Service Representative

    ila BankBahrainVerified source

    ila Bank is seeking a Customer Service Representative for its customer service contact centre in Bahrain. The role involves handling customer inquiries and complaints across telephone, email, live chat and social media, with a focus on first-call resolution and agreed service levels. Responsibilities include updating…

    15 Oct
    No closing dateThe employer's posting doesn't say when it closes. Check it at the source before you apply.