23 jobs
Lucidya is an AI-powered Customer Experience Management platform operating across the MENA region. The Frontend Software Engineer will build and maintain web applications and reusable components, integrate APIs and real-time services, and contribute to testing, debugging, and code reviews. The role requires a relevant…
Lucidya is hiring a Talent Acquisition Lead in Riyadh to build talent pipelines and lead recruitment across several business functions. The role includes graduate hiring, university partnerships, assessment processes, candidate experience, onboarding improvements, and recruitment metrics. Candidates should have 4–5…
Lucidya is an AI-native customer experience intelligence platform. The Senior Account Executive will own enterprise and government revenue targets, manage full sales cycles, and build executive relationships across Saudi Arabia and the GCC. The role includes scoping pilots, defining success metrics, developing…
Lucidya is an AI-native customer experience intelligence platform. The Sales Director will lead and develop a sales team, set sales strategy, and guide complex, high-value opportunities. The role also covers pipeline and forecast management, performance metrics, customer relationships, and collaboration with…
Lucidya is hiring a Site Reliability Engineer in Riyadh to maintain the reliability, availability, performance, and resilience of its cloud infrastructure. The role includes managing cloud environments and production Kubernetes, using Terraform, improving monitoring and alerting, responding to incidents, and…
Lucidya is an AI-native customer experience intelligence platform serving government entities and large enterprises. The Solution Consultant partners with Sales to understand customer needs, design solutions, lead product demonstrations and workshops, and manage Proof of Concepts. The role also supports complex sales…
Lucidya is hiring a Client Delivery Specialist for a one-year, project-based role embedded on-site at a client office in Riyadh. The specialist will coordinate SaaS implementation and client projects from kickoff through handover, track timelines and deliverables, manage communications and risks, and coordinate with…
Lucidya is offering a technical internship in Riyadh for graduating students who need to fulfill graduation requirements. Interns will contribute to short-term projects and existing product features, working with a team on a product that uses Machine Learning and Big Data to analyze content from multiple sources. The…
Lucidya is an AI-native customer experience intelligence platform. The Enterprise Sales Director will lead and coach a sales team, develop sales strategy, and support complex, high-value customer opportunities. The role also covers pipeline and forecast management, performance KPIs, and collaboration with Marketing…
Lucidya is hiring a Software Engineer in Riyadh to improve the reliability, scale, and architecture of its AI-powered customer experience platform. The role involves building distributed services and messaging pipelines, optimizing databases and search systems, improving observability, and handling production…
Lucidya is an AI-native customer experience intelligence platform. The Sales Development Representative will research enterprise accounts, identify relevant contacts, and conduct tailored outreach by email, phone, and LinkedIn. The role qualifies prospects, books meetings for Enterprise Account Executives, maintains…
Lucidya is an AI-native customer experience intelligence platform hiring a Project Manager in Riyadh. The role leads delivery from pre-RFP through go-live, establishes governance and risk controls, and coordinates across commercial, product, engineering, finance, legal, and other teams. It also oversees vendor and…
Lucidya is an AI-native customer experience intelligence platform. The Principal Product Manager will own the vision, strategy, and roadmap for its Customer Service Suite, including OmniServ, its mobile experience, and AI-powered capabilities. The role involves researching customer workflows, prioritizing product…
Lucidya is seeking an intern to support communication between Customer Experience, Product Management, Marketing, and customers. The role includes organizing customer feedback, questions, feature requests, and shared product knowledge, as well as drafting customer communications through Intercom, email, and in-app…
Lucidya is an AI-native customer experience intelligence platform serving enterprise organizations across the region. The Product Designer will own design problems end to end, from research and defining user experiences through prototyping, implementation, and iteration. The role involves close collaboration with…
Lucidya is hiring an Enterprise Account Executive in Riyadh to grow enterprise revenue and build long-term relationships with major organisations. The role owns strategic account plans and full sales cycles, from discovery and demonstrations through business cases, negotiation, and closing. It also requires accurate…
Lucidya is seeking an intern to support customer campaigns, promotional initiatives, and growth activations. The role includes coordinating virtual and in-person events, handling logistics and attendee communications, and assisting with campaign messaging and creative materials. The intern will also support SEO and…
Lucidya is an AI-native customer experience intelligence platform. The Inside Sales Account Executive will build and manage a pipeline, conduct outbound outreach, run full-cycle sales, and close deals with mid-market organisations. The role includes discovery conversations, product demonstrations, forecasting, CRM…
Lucidya, an AI-native customer experience intelligence platform, is hiring a Head of Legal & Compliance in Riyadh. The role leads legal strategy, commercial contracting, governance, risk and compliance, data protection, corporate matters, and regional expansion, while managing a lean team and external counsel. The…
Lucidya is hiring a Senior Social Media Analyst in Riyadh to assess brand and campaign performance across social media and web channels. The role involves analyzing post metrics, follower engagement and user behavior, then preparing reports with findings and recommendations for clients and internal teams. The analyst…
Lucidya is hiring a Government Account Executive in Riyadh to grow revenue and build long-term partnerships with Saudi government entities. The role covers end-to-end sales, including opportunity development, stakeholder engagement, PoCs, RFP submissions, procurement processes through Etimad, negotiation and contract…
Lucidya is an AI-native customer experience intelligence platform. The Senior Product Manager will own the strategy and roadmap for Social Listening, Managed Channels Analytics, and Voice of Customer. Responsibilities include customer discovery, prioritization, improving the accuracy and usefulness of AI-powered…
Lucidya is an AI-native customer experience intelligence platform. The Customer Success Manager will support government and public-sector clients, helping them onboard, adopt the platform, realize value and maintain strong relationships. The role includes monitoring customer feedback and NPS, identifying opportunities…