Summary
General Civil Aviation Authority (GCAA) is hiring an Administration Officer for its Emergency Operations Room in Abu Dhabi. The role provides operational support, prepares shift documents, monitors emergency trends and checks communications devices. Duties also include supporting crisis communications, maintaining stakeholder relationships, participating in exercises and managing records and documents. Applicants should have a diploma or high school degree; no previous experience is required, or experience as defined in the JD Matrix.
The posting
As published on gcaa.gov.ae. Pulled from the employer's site and shown as they wrote it.
Emergency Operations Room:
- Provide daily operational and tactical support within the Emergency Operation in line with organizational and national policies, standards and requirements.
- Prepare and handle the required documents and event history at the beginning and ending of every shift.
- Monitor current trends in emergencies on a daily basis.
- Cover shifts at the Authority’s platform within the National Operations Center (if required).
- Undertake daily health check on the communications devices, channels and means.
Crisis Communication Management:
- Support communications and correspondences with regards to crisis management.
- Support early warning process to initiate stakeholder engagement for managing the crisis.
- Maintain constant touch and relationship with all relevant internal and external stakeholders.
Crisis Exercises and Tests:
- Participate in crisis exercises, simulation tests, seminars and trainings.
Document Management:
- Organise and maintain comprehensive records of relevant reports, minutes of meetings and general documents to ensure an accurate record and evidence base using the standard system.
- Receive, classify, issue, consolidate and/or summarise documents, information, as well as maintaining records of documents processed to ensure compliance with standards.
Emergency Operations Policies, Procedures and Manuals:
- Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
KNOWLEDGE AND EXPERIENCE:
Diploma or high School degree with no previous experience or as defined in the JD Matrix.