Summary
University of Dubai is hiring an Admissions Counselor in Academic City, Dubai. The role manages student applications and admissions records, supports recruitment and marketing activities, and communicates with prospective students and families. Duties also include school outreach, education exhibitions, campus tours, enrollment events, and following up with applicants. A bachelor's degree in Business Administration or IT is preferred; candidates should have 1–2 years of customer service experience or be fresh graduates, and must be UAE nationals.
The posting
As published on ud.ac.ae. Pulled from the employer's site and shown as they wrote it.
Job Purpose
Oversee administrative functions supporting admissions and marketing activities. Key responsibilities include managing the admissions process, coordinating marketing efforts, maintaining databases, facilitating student communications, ensuring compliance with policies, and leading process improvements.
Key Responsibilities
Primary Responsibilities
- Process and maintain applications and online applications for new student, facilitate steps in the admissions process, including proper records management.
- Total leads gathered at fairs, exhibitions or other events hosted or attend by the department.
- Increase UD visibility by reaching out 40 schools during the academic year.
- increase community engagement by participating in local and international education exhibition.
- Processing online applications and covert them to admitted students.
Key Responsibilities
Secondary Responsibilities
- Respond to in person phone and email inquiries in a professional, warm manner and welcoming walk ins.
- Give tours to potential families and coordinate enrollment events with colleges.
- Increased number of following up with students for MBA and bachelor’s.
- Coordinated Many MPT’s and EPT during the season with faculty.
- Worked on transfer cases and guided part timer students and trained them.
Performance Criteria
- Admissions Efficiency.
- Recruitment Strategy Effectiveness.
- Applicant Satisfaction.
- Meeting Enrollment Targets.
- Data Accuracy and Management.
- Stakeholder Relations.
- Continuous Process Improvement.
- Compliance with Regulations.
Preferred Qualifications
Education
Bachelors of Business Administration or IT.
Preferred Qualifications
Experience
1-2 years in customer services or Fresh graduate.
Preferred Qualifications
Competencies
- Customer Service
- Accountability
- Interpersonal Relationships/ Teamwork
- Flexibility & Change
- Productivity
- Team work