Summary
Hyatt is hiring an Assistant Front Office Manager at Andaz Dubai The Palm in Dubai. The role supports daily Front Office operations, leads and develops the team, handles guest concerns, and coordinates with other departments while maintaining brand standards. Applicants need at least 2 years of experience in a Front Office or Guest Relations leadership role at an upscale or luxury hotel. A hospitality diploma or degree is preferred, and Russian, German, French, or Spanish is preferred.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager – Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.
Key Responsibilities
- Support the day-to-day operations of the Front Office.
- Deliver exceptional, personalized guest experiences.
- Lead, coach, and motivate the Front Office team.
- Handle guest concerns professionally and efficiently.
- Coordinate with other departments to ensure smooth hotel operations.
- Maintain Hyatt and Andaz brand standards.
- Minimum 2 years' experience as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.
- Strong communication, leadership, and guest service skills.
- Excellent problem-solving and organizational abilities.
- Experience with Opera Cloud/ PMS is an advantage.
- Diploma or degree in Hospitality Management or a related field is preferred.
- Language Preference- Russian/ German/French/Spanish