Summary
Wynn Al Marjan Island is seeking an Assistant Gaming Manager for its Table Games Operations team in Ras Al Khaimah. The role supports daily table game operations, team supervision and training, game integrity, regulatory compliance, guest issue resolution, and operational reporting. Applicants should have at least 3 years of experience in table games or gaming operations; supervisory experience and familiarity with CTS are advantages. The employer states that salary is paid in AED and offers leave, healthcare, incentive programs, and other benefits.
The posting
As published on wynnalmarjanisland.com. Pulled from the employer's site and shown as they wrote it.
About Wynn Al Marjan Island:
On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
About the Position
Wynn Al Marjan Island is currently seeking an Assistant Gaming Manager to join the resort’s Table Games Operations team.
The primary duties and responsibilities of this role are:
People Management and Training
Support the Gaming Manager in achieving game integrity and service excellence goals
Assist in developing departmental training programs and updating operating procedures
Supervise and guide Gaming Team Members to ensure secure, accurate, and guest-focused table game operations
Monitor team performance and provide feedback and coaching as needed
Conduct daily briefings and communicate operational updates to the team
Participate in hiring, onboarding, and training of Gaming Team Members
Motivate, counsel, and evaluate team members, encouraging engagement and accountability
Assist in managing rosters, breaks, and labor allocation to meet business demand
Maintain accurate records of attendance, overtime, and leave requests
Promote teamwork, fairness, and career development within the department
Identify procedural deviations and implement corrective training measures
Support refresher training to maintain service quality and compliance standards
Foster a positive work environment where team members feel valued and supported
Monitor grooming and conduct to ensure alignment with company standards
Maintain open and effective communication across all levels of the team
Daily Operations
Assist in managing daily operations of the Main Floor Table Games area
Ensure compliance with company policies, procedures, and government regulations
Maintain the integrity of games, equipment, and playing cards
Support table opening decisions and labor allocation based on guest volume
Ensure Gaming Team Members adhere to operational and regulatory standards
Respond to guest inquiries, disputes, and complaints professionally and promptly
Escalate unresolved issues and suspicious activities to the Gaming Manager
Coordinate with other departments to enhance guest experience and operational efficiency
Monitor table game equipment and report maintenance needs
Ensure accurate handling of the Card Track System (CTS) in coordination with the Card Room
Assist in maintaining secure inventory of playing cards and dice
Prepare operational reports and updates for the Gaming Manager
Support special projects and initiatives as assigned by the Gaming Manager
Company and Department Responsibilities
Report daily progress to the Director of Table Games
Monitor industry, market trends, and recommend adjustments to work practices, services, and team member wage levels
Interact professionally and positively with department and company team members, management, and contractors
Attend department and inter-department meetings and share relevant information
Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communication
Adherent to company policies and procedures and comply with the Code of Conduct
Remain well-mannered and well-groomed as per department and company standards
Follow health and safety standards and strive for continuous improvement to avoid hazards
Participate in the company’s sustainability and recycling initiatives
About You
The ideal candidate for this position will have the following experience and qualifications:
Minimum of 3 years’ experience in table games or gaming operations
Supervisory experience and familiarity with Card Track System (CTS) are an advantage
Proficient in MS Office and gaming operations systems
Strong leadership, communication, and interpersonal skills
Reliable, confident, and professional demeanor
High attention to detail and strong observational skills
Team-oriented and adaptable in a fast-paced environment
Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work
Able to work in a smoking environment
About Wynn Al Marjan Island’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.