Summary
Accor is hiring an Assistant Housekeeping Manager at Raffles Makkah Palace in Makkah, Saudi Arabia, for a role designated for Saudi nationals. The posting requires previous leadership experience and highlights communication, organization, problem solving, and staff training. It describes duties including inspections, maintenance coordination, guest concern handling, and adherence to safety and sanitation policies. However, several listed duties refer to banquet operations, despite the housekeeping title and reporting line.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
“A passion for perfection”
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.
Job Description
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed
- Conduct regular inspections of all banquet areas
- Train all Supervisors and Colleagues as required
- Work closely with the Maintenance department to address all banquet areas repairs
- Address all guest concerns and react quickly, logging and notifying proper departments
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications
- Previous leadership experience required
- Computer literate in Microsoft Window applications an asset
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
Additional Information
Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS