Summary
Thumbay Medical and Dental Speciality Centre in Sharjah is seeking an Assistant Officer, Quality Assurance. The role supports quality certifications and accreditations, internal audits, facility rounds, training, and continuous quality improvement activities. Duties include monitoring documentation and policy compliance, maintaining quality records, reviewing indicators and feedback, and preparing reports. Applicants should have an MBA, 2–4 years of experience, English proficiency, and skills in auditing and MS Office.
The posting
As published on thumbay.com. Pulled from the employer's site and shown as they wrote it.
Company
Thumbay Medical and Dental Speciality Centre, Sharjah
About the role
- Coordinate activities related to Quality certifications and Accreditations and assist Line Manager to achieve the departmental goal/objective.
- Interpret and implement Quality assurance standards in Centre to ensure Quality care
- Coordinate training programs to implement Quality Management Systems and Technical Management System in compliance with Quality certification and Accreditation
- Review Quality assurance standards; study existing Centre policies and procedures, and interview Centre personnel and patients to evaluate effectiveness of quality assurance program.
- Coordinate and implement Centre Continuous Quality Improvement programs.
- Responsible to collect data from various department, check for accuracy of data collected and carries out required analysis and generates report.
- Assist the Line Manager in documentation, implementation, monitoring and all activities related to Quality certifications and Accreditations.
- Assist in report preparation and to conduct Internal Audit, Survey, Quality checks, Training programs including Centre quality improvement program.
- Maintain all documents, files and reports related to Quality Assurance department.
- Ensure compliance of Quality System Procedure on Control of Records
- Carryout record keeping audit and follow up on corrective action for improvement.
- Prepare necessary inter office communications and minutes of meeting as and when required.
- Carryout Centre facility rounds and also departmental audits to check with the compliance to quality standards. Prepares the gap list and follow up for corrective measures.
- Monitor medical documentation compliance by all concerned in coordination with the department.
- Provide suggestions to amend Centre records, forms etc. based on the requirements.
- Monitor compliance of Policies & Procedures on documentation structure, Quality System Procedure on Control of Documents.
- Collect Feedback report including verbal reports to Identify strength & weakness and recommend suggestions for process improvement.
- Create, implement, collect data and prepare monthly report on Quality Indicators.
- Coordinate activities related to various Committee meetings and ensure its adherence to schedules.
- Coordinate Continuous Quality Improvement activities, prepare and update required manuals and procedures as per the latest amendments in the quality standards.
What we're looking for
• Effective communication skills • Auditing Skills • Eye for detail • Process Analysis Skills • Procedure writing skills • Presentation Skills • Ability to work as a team • Good organizing and coordination Skills • Proficient in MS Office
Skills required
- Audits
Qualification
Master of Business Administration
Experience
2-4
Languages
- English