Summary
Qatar Duty Free Company is hiring a Barista for its food and beverage operations at Hamad International Airport in Doha. The role involves preparing and serving drinks to brand recipes, assisting customers, processing payments, and maintaining clean and hygienic work areas. Duties also include monitoring food freshness and equipment temperatures, rotating stock, placing supply orders, and handling customer complaints. The posting does not state salary or visa conditions.
The posting
As published on qatarairways.com. Pulled from the employer's site and shown as they wrote it.
Begin your journey with us in food & beverage front of house operations.
Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square meters at the world's best airport, Hamad International Airport.
About the role
As a Barista, you will be responsible to prepare hot and cold beverages in an applied art or design. You will be a craftsperson who makes a high quality or distinctive product with precision, usually by hand or using traditional operative equipment.
Key accountabilities include:
- Greet all customers in a swift, friendly, personalized manner and develop a rapport with customers by learning their names, favorite drinks and food items; and by anticipating their needs.
- Prepare and serve drinks as per the recipes in order to deliver highest standard as per the brand specifications.
- Engage with the customers and share knowledge.
- Answer customer questions regarding coffee/tea/beverage blends, preparation, and product freshness.
- Receive, post orders on POS and process customer payment in cash or credit card, accurately counts and provides change to customers as required.
- Constantly develop new drinks as per menu development considering latest market trends.
- Follow food safety standard checklist by filling correct information to ensure process and procedure are followed.
- Ensure product expiration are monitored on a daily basis, in order to prevent food safety deviation.
- Ensure bar and work area is always arranged, clean and hygienic. Clean and sanitize work areas, utensils and equipment to support a smooth operation.
- Place store orders as per par stock or depending on the business demands for a smooth operation.
- Handle and report all customer complaints to manager on duty in order to respond immediately to the guest.
- Receive and stock supplies or retail products by following First in First Out to ensure all product rotate properly.
- Promote up selling at all levels and by personal efforts through guests contacts.
- Liaise with staff and Manager with regard to out of stock items during service.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning of the resources.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.