Summary
Adeera is hiring a Bellman for a new luxury hotel in Riyadh’s King Abdullah Financial District. The role welcomes guests, handles and delivers luggage, escorts guests to rooms, and shares information about hotel services and nearby attractions. Duties also include assisting with transportation arrangements, maintaining luggage storage records, coordinating with the Front Office, and following safety and security procedures. A high school diploma or equivalent is preferred; strong guest service and communication skills, teamwork, and the ability to work in a physically active environment are required.
The posting
As published on adeera.com. Pulled from the employer's site and shown as they wrote it.
About:
Be part of a landmark addition to the King Abdullah Financial District (KAFD) - a new luxury hotel at the heart of Riyadh’s financial hub.
Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
A place alive with Saudi Arabia’s progressive energy, through destination dining and curated experiences, that captures the pulse of a district in constant evolution.
Job Scope:
The Bellman is responsible for assisting guests with luggage handling, escorting guests to their rooms, and providing information about the hotel facilities and services. The role ensures smooth arrival and departure experience while delivering exceptional hospitality and service.
Main Duties and Responsibilities:
- Welcome guests upon arrival and assist with luggage handling.
- Escort guests to their rooms and provide information about hotel facilities and services.
- Deliver guest luggage promptly and safely to assigned rooms.
- Assist guests during departure by collecting and transporting luggage to the lobby or vehicles.
- Provide information about hotel services, amenities, and nearby attractions.
- Assist guests with transportation arrangements when required.
- Handle guest requests such as delivering packages, messages, and amenities.
- Maintain the cleanliness and organization of the luggage storage area.
- Ensure luggage tags and records are properly maintained when storing guest luggage.
- Coordinate with the Front Office team regarding guest arrivals, departures, and requests.
- Ensure timely response to guest service requests.
- Maintain a professional appearance and adhere to grooming standards.
- Follow hotel safety and security procedures when handling guest belongings.
- Assist other departments when required to support smooth hotel operations.
- Ensure a positive and memorable first and last impression for guests.
Requirements
Education:
High school diploma or equivalent preferred.
Qualifications/Skills:
- Excellent guest service and interpersonal skills.
- Good communication skills.
- Ability to handle luggage and work in a physically active environment.
- Professional appearance and positive attitude.
- Ability to work in a team environment.
- Basic knowledge of hotel facilities and services.