Summary
Dr. Sulaiman Al Habib Medical Group is seeking a Billing Coordinator in Jeddah. The role reviews bills and supporting documents, manages billing activities, explains charges to patients and families, and prepares treatment cost estimates. Duties also include handling discounts and refunds, coordinating with hospital departments and the business office, and training team members. Applicants should have a diploma or college degree and at least 2 years of experience in the same field.
The posting
As published on hmg.com. Pulled from the employer's site and shown as they wrote it.
Job Purpose / Objective :
Coordinate and perform all activities in billing section, ensure speedy and error free functioning, initiate measures to patient conversion, help approval teams and manage cycle processing time.
Key Responsibilities / Accountabilities :
- Control Billing:
- Scrutinizes the generated bill done by the billing clerk, keep strict checks on the documents.
- Interfaces with the patients/its family members relating to explanation of bills and doubts arising out of it.
- Controls and manages all forms of bills received every day, also have measure on the discount being offered on the billing.
- Trains Team and new employees on the same.
- Billing Operations:
- Processes the bills with due diligence, explains the bills to patients, contacts the family to pay in advance if needed.
- Makes estimation cost for the treatment and operation.
- Coordinates with business office relating to business promotion, discounts and various forms of offers for the patients.
- Makes refund to the patient in case of advance payments.
- Informs business coordinator for the new procedure code in the inpatient or changes to that effect.
- Coordination:
- Builds coalition with the various departments for speedy processing of patients’ concerns.
- Takes responsibility of Business Office Coordinator in his absence/crisis situation.
- Act as a front line or central point of contact for all the departments of the hospital relating to all issues related to approval section.
- Participates in person-centered care initiatives undertaken by HMG.
- Enriches patient experience with compassion, respect and dignity.
Requirements
Education/ Professional Qualification:
- Diploma holder or College Graduate
Experience:
- At least (2) years of experience in the same field
Professional Licensing / Certification / Training:
- N/A