Summary
Christian Dior Couture is hiring a Boutique Manager for its Bahrain boutique in Manama. The role leads sales performance, monitors KPIs, develops client relationships, and delivers the Maison’s luxury service standards. Responsibilities include building and coaching the team, overseeing daily boutique operations and inventory, and ensuring compliance with company procedures. Applicants should have at least 5 years of luxury retail experience and strong commercial, leadership, communication, and organizational skills.
The posting
As published on lvmh.com. Pulled from the employer's site and shown as they wrote it.
Boutique Manager – Bahrain
At Christian Dior Couture, we are more than a Maison. We are a community driven by excellence, creativity, and a deep commitment to people.
We are currently looking for a Boutique Manager to lead one of our boutiques in Bahrain.
This role is not only about managing a store. It is about bringing the Dior vision to life, building a high-performing team, and delivering an exceptional client experience that reflects the standards of the Maison.
The Role
As Boutique Manager, you are the leader of the boutique.
You are responsible for driving business performance, developing your team, and ensuring that every client interaction reflects the highest level of luxury service.
You act as a true ambassador of Dior, setting the tone, building a strong team culture, and ensuring excellence in execution across all aspects of the boutique.
Key Responsibilities
Business Performance
- Drive and exceed annual sales targets, ensuring strong commercial performance
- Monitor KPIs and take clear actions to improve results
- Identify opportunities to grow the business and strengthen the boutique’s position in the market
Client Experience & Clienteling
- Lead by example on the floor, delivering exceptional client experience
- Develop a strong clienteling culture, ensuring long-term client relationships
- Ensure Dior standards are consistently applied across all touchpoints
Team Leadership & Development
- Build, lead, and inspire a high-performing team
- Coach and develop team members, supporting their growth and career progression
- Set clear objectives and follow up on performance regularly
- Foster a strong team spirit and a culture of accountability
Operations Excellence
- Ensure smooth daily operations across all areas: merchandising, stock, VM, security, and housekeeping
- Oversee inventory processes and ensure accuracy
- Maintain strong control on stock management and minimize losses
- Ensure full compliance with company policies and procedures
Communication & Alignment
- Lead regular team briefings to review performance and share key updates
- Ensure clear and consistent communication with all stakeholders
- Act as a link between the boutique and the wider organization
Profile Minimum 5 years of experience in luxury retail Strong understanding of the luxury environment and client expectations Commercial mindset with a strong sense of ownership Natural leader with the ability to engage, develop, and challenge teams Strong communication and interpersonal skills Well-organized with strong attention to detail and follow-through Flexible and available to support the business when needed