Summary
Mira Developments is seeking a Receptionist for its clinic in Dubai. The role involves greeting patients and visitors, scheduling appointments, managing registrations and records, answering inquiries, and coordinating patient flow with medical staff. The receptionist will also support billing, insurance documentation, filing, and data entry while maintaining patient confidentiality. Previous clinic or healthcare reception experience is preferred, along with strong communication skills and proficiency in Microsoft Office and appointment scheduling software.
The posting
As published on miradevelopments.ae. Pulled from the employer's site and shown as they wrote it.
We are looking for a friendly and efficient Receptionist for our Clinic to provide excellent customer service and administrative support. The Receptionist will be the first point of contact for patients and visitors, managing appointments and ensuring smooth front desk operations.
Key Responsibilities:
- Greeting patients and visitors warmly and professionally.
- Managing patient appointments via phone, email, and in-person scheduling.
- Handling patient registration, maintaining accurate records and updating patient information.
- Answering inquiries about clinic services and directing calls appropriately.
- Coordinating with medical staff to ensure efficient patient flow.
- Maintaining a clean, organized, and welcoming reception area.
- Managing billing, payments, and insurance-related documentation as needed.
- Assisting with general administrative duties, including filing and data entry.
Requirements
- Previous experience as a receptionist in a healthcare or clinic environment is preferred.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and work under pressure.
- Proficiency in using appointment scheduling software and Microsoft Office.
- Professional and friendly demeanor with excellent customer service skills.
- Ability to maintain patient confidentiality and handle sensitive information.
Benefits
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.