Summary
University of Dubai is hiring a Receptionist at its Academic City location in Dubai. The role involves answering and transferring calls, welcoming visitors and students, responding to general inquiries, and logging unanswered calls. The receptionist will also coordinate courier services and assist other departments as needed. Applicants should be fluent in spoken and written Arabic and English, proficient in MS Office, and have a secondary education certificate and 1–2 years of relevant experience. This position is open to UAE nationals only.
The posting
As published on ud.ac.ae. Pulled from the employer's site and shown as they wrote it.
Position Summary
Responsible for attending telephone calls, transferring calls to the appropriate faculty and staff, maintaining the reception area, greeting and dealing with visitors and students.
Key Responsibilities
- Provides general information in response to inquiries in person or by telephone; refers highly technical inquiries to appropriate department.
- Screen call requests and dial numbers that are authorized.
- Receiving and transferring incoming calls.
- Document and monitor unanswered calls, provide unanswered call log to concerned departments on a daily basis.
- Document and coordinate local and international courier services.
- Assist other departments, as needed.
- Other duties as assigned by immediate supervisor.
Position Required Skills
- Fluent in Arabic and English (spoken and written)
- Punctuality and patience in handling callers and guests
- General knowledge of university especially enrollment and admission policies and procedures
- Interpersonal skills
- Excellent knowledge of MS Office program
Position Desired Skills
- Secondary Education Certificate
- 1 – 2 years relevant experience
Employment Eligibility
- UAE Nationals only